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E-mail campaign to mchsi Re: speed increases »
« Cable Modem Levels Survey.  
AuthorAll Replies

ISP_Admin

join:2003-11-06
Navarre, FL		reply to ISP_Admin
Re: [CA] BIG Problems with recent Line Quality

I looked at your modem in the CMTS and found you are on an upstream which currently is @ 15dB SNR. This is a system problem and I will get a headend tech on this tomorrow morning. Sorry for the inconvienence.
to forum · permalink · · 2004-01-01 19:28:27 · Reply to this

Murasame

join:2003-12-25
Sun City, CA

 Thanks Mr Admin! It's really appreciated. I recently talked to my neighbor who's incidently a tech and he said something like Mediacom implemented some upgrade from their center and that it's causing a whole lot of noise in the system, which causes the large packet loss and pings...he also said that around 13% to 30% packet loss is "acceptable for broadband internet" which I just can't believe...
to forum · permalink · · 2004-01-01 19:42:35 · Reply to this

ISP_Admin

join:2003-11-06
Navarre, FL		 Thats correct. However, that packet loss is definetly not acceptable. I will let you know what they find tomorrow. Thanks
to forum · permalink · · 2004-01-01 20:23:08 · Reply to this
Forums » US Cable Support » MediacomE-mail campaign to mchsi Re: speed increases »
« Cable Modem Levels Survey.  

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