 DonLibes Premium,ExMod 2001 join:2003-01-19
| They should be sued again
Verizon's fees and charges are STILL poorly explained - I'll frequently hear different reps tell me different charges for the same thing. And their charging algorithms for airtime are extremely difficult to understand. None of this stuff is on their website. And it's not surprising when they overcharge given that a lot of their own employees don't understand their rates and how they are implemented or interpreted.
I have yet to find a subscriber who can go through their itemized Verizon cellular bill and understand everything that's on there.
They should be sued again. |