Equipment Support > Hardware By Brand > Efficient > 5262/5262 All lights on but will not connect

5262/5262 All lights on but will not connect

Actually, the VPI/VCI might not be correct. The modem will achieve sync even with a wrong VPI/VCI.

reply to donoreo
I have the same modem (5262, extended reach) and having similar issues.

Do you know if there's a way to do a factory reset? i can't ping/telnet to it too.
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Heatware under dmk11

Thanks for that info. Does not run on XP? How about Linux, that is my other choice

I guess I will try it at work, I think we still have an old Win 98 P.O.S someplace.

EDIT: BTW, easy place to find this software? Google is not working for me (41 hits only, no download sites)
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I cannot deny anything I did not say

You can try the XP compatible version(Enternet 300 1.5C), but the tab may or may not be there for setting the VPI/VCI.

EnterNet 300 for Windows v1.5c SP2 Evaluation
»store.efficient.com/OnlineStore/···&search=

If that link above fails go here:

Siemens Subscriber Networks online store
»store.efficient.com/OnlineStore/index.jsp

I got the 1.5c version and the modems were set to 0/38 so now I have two working modems. Anything else I should need to do? Any firmware I may need?

Here is what EnterNet shows me:

Device Description : ARM7 SAR Alcatel/RT Adapter - Revision:
Modem Software Versi : R2.1.0(12) May 18 2001 15:09:28
VPI : 0
VCI : 35
Status : 0
Physical State : On Line
Frame State : Sync
Tx Speed : 800000
Tx Packets : 1997
Tx Errors : 0
Tx Bytes : 833664
Rx Speed : 3488000
Rx Packets : 2607
Rx Errors : 0
Rx Bytes : 3102720

If I am reading this correctly, it has sync'd at 3448/800?
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I cannot deny anything I did not say

Efficient Networks typically does not make Bridge Firmware (5260/5260/5667) available through their web site. The modem and client software are typically supported through your ISP.

Yes, that looks right at sync of 3448/800. You can test it here »/stest

Regards,

Doctor Olds

Dr. Olds,
Thank you so much for your tips on these modems.

Mine is a SpeedStream 5260 model number 060-5262-006

I got ADSL when it first became available from PacBell. Since then Project Pronto has come to town and I'm now on an RT.

I've tried telnet and EnterNet 300 but neither work.

I've upgraded speed plans to DSLExtreme's great new 6000/608 plan but am only showing speeds of 1900/400 (at Network Interface Box).

Is there any way that sync settings or anything else on my modem could adversely affect connection speeds?

I'm 2,544 feet from an RT. I know there are factors beside modems. And I'm not saying that I'm SURE that the modem is adversely affecting speeds.

But I'm just wondering if you know if the "extended reach version" modem, meant for longer distances from CO's, performs worse than normal modems at closer distances (to RT).

thanks,
johnny

Use EnterNet 300 to find out what your actual sync rates are.

G-DMT DSL Modems are usually good for up to 8Mbps Downstream and 1Mbps Upstream if your copper can deliver it.

EnterNet 300 does work as seen in the previous posts in this thread above your post.

Regards,

Doctor Olds

You don't use Discover (no one posted to use that command as it's only for a different part number 5260 and may corrupt your firmware).

What you are supposed to do is put in the correct values for your ISP and set them by clicking OK. That's the only way you change it with a part number 5262.

Regards,

Doctor Olds

correct settings?
I've done that. But I'm a static ip customer not PPPoE.
and I've manually entered my IP information but it doesn't connect.

I think I'll just let it be.
Thanks,
johnny

This poster has a Static IP and was able to see sync rates.

»Re: Cannot Telnet to 5260?

Regards,

Doctor Olds