 doggiedoll
join:2004-02-09 Corvallis, OR
| UBR924 for Comcast
Hi
I am desperatly need help here. I just bought cisco ubr924 from ebay. I want to use it with comcast in Corvallis, Oregon area. Comcast people asked me to connect my modem then used it browsing »sas.attbi.com so I can get my new modem registed by myself. But when I put new modem in. I can never get CATV, DS and US leds turn on. I changed my IOS to be version 12.2 it does not help again. I use command "debug cable-modem mac log". It gave me this following message and keep coming more and more. Is this mean my tuner for cable-modem is bad right? Or this modem is not support by comcast. Can any one tell me? And how can I fix it?
1d23h: 171710.736 CMAC_LOG_DS_NO_QAM_FEC_LOCK 626750000 1d23h: 171711.972 CMAC_LOG_DS_NO_QAM_FEC_LOCK 627750000 |
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  SeldomSean Seldomsean Premium join:2003-03-21 Portland, OR | »Cisco ubr924 Provisioning!
I just googled your model router... Lots of stuff to read.. cCheck out this link |
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 Tazman68
join:2003-10-29
| reply to doggiedoll Did it come loaded with a config file already ? Usually the default cisco config allows you to range and lock just like a cable modem. It looks like your config is looking for one freq only.
Have you looked in enable mode and done a show run ?
Another useful command "show docsis cable 0 state" or "show docsis cable 0" . |
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 doggiedoll
join:2004-02-09 Corvallis, OR
| Hi Tazman68
my show run is
Current configuration : 1839 bytes ! version 12.2 service nagle no service pad service timestamps debug datetime msec service timestamps log datetime msec service password-encryption ! hostname ubr924 ! aaa new-model ! clock timezone - -5 clock summer-time EDT recurring ip subnet-zero no ip source-route no ip routing ip tcp synwait-time 5 ip telnet source-interface Loopback0 ip dhcp excluded-address 192.168.1.1 192.168.1.100 ! ! ip dhcp pool LOCAL_NET network 192.168.2.0 255.255.255.0 ! ip audit notify log ip audit po max-events 100 call rsvp-sync ! ! ! ! ! ! ! ! interface Loopback0 no ip address ! interface Ethernet0 ip address 192.168.1.101 255.255.255.0 ip nat inside no ip route-cache no ip mroute-cache no cdp enable bridge-group 59 bridge-group 59 spanning-disabled ! interface cable-modem0 ip access-group 130 in ip nat outside no ip route-cache no ip mroute-cache no cable-modem compliant bridge cable-modem dhcp-proxy nat PUBLIC bridge-group 59 bridge-group 59 spanning-disabled ! ip nat inside source route-map nonat pool PUBLIC overload ip classless ip http server ip http cable-monitor advance 192.168.2.1 255.255.255.0 ! access-list 1 permit 192.168.1.0 0.0.0.255 log access-list 120 permit ip 192.168.1.0 0.0.0.255 any access-list 130 deny udp any any eq snmp log-input access-list 130 deny udp any any eq snmptrap log-input access-list 130 permit ip any any no cdp run route-map nonat permit 10 match ip address 120 ! snmp-server packetsize 4096 snmp-server enable traps tty snmp-server manager ! voice-port 0 input gain -2 output attenuation 0 ! voice-port 1 input gain -2 output attenuation 0 ! ! line con 0 line vty 0 4 access-class 1 in ! scheduler max-task-time 5000 ntp clock-period 17248359 ntp server 209.81.9.7 source Loopback0 ntp server 63.149.208.5 source Loopback0 match ip address 120 ! snmp-server packetsize 4096 snmp-server enable traps tty snmp-server manager ! voice-port 0 input gain -2 output attenuation 0 ! voice-port 1 input gain -2 output attenuation 0 ! ! line con 0 line vty 0 4 access-class 1 in ! scheduler max-task-time 5000 ntp clock-period 17248359 ntp server 209.81.9.7 source Loopback0 ntp server 63.149.208.5 source Loopback0 match ip address 120 ! snmp-server packetsize 4096 snmp-server enable traps tty snmp-server manager ! voice-port 0 input gain -2 output attenuation 0 ! voice-port 1 input gain -2 output attenuation 0 ! ! line con 0 line vty 0 4 access-class 1 in ! scheduler max-task-time 5000 ntp clock-period 17248359 ntp server 209.81.9.7 source Loopback0 ntp server 63.149.208.5 source Loopback0 ntp server 128.118.25.3 source Loopback0 end
ubr924# ubr924# |
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  SolarPup IT Geek-Dawg Premium join:2002-03-07 The Pound clubs:
·Comcast
·AT&T CallVantage
·Osiris Communicati..
| reply to doggiedoll You need to do a wri erase and reload your router.. then it should come back up.. looks like they had setup the config for routing mode before they sent it to you on their network. The write erase and reload will bring it back into bridging mode with it autodetecting your HSI frequency, then locking on.
Have you had high speed internet at your house before with a different modem? -- "Gentlemen, I wouldn't trust this overgrown pile of microchips any further than I could throw it. And I don't know if you want to trust the safety of our country to some silicon diode." |
|
 doggiedoll
join:2004-02-09 Corvallis, OR
| Yes, I did that. I also try change my IOS from 12.1 to 12.2. Until now that LINK led is still blinking. CATV, DS,US leds do not turn on yet. I suspect my cable modem is bad.
I have beed using rental cable modem from comcast for two years. I am interesting in ubr924 because it cheap plus I can use H.323 with my friend who is using netmeeting.
Are there anything I can do? I am now doubt that is my modem bad or comcast is not supporting is kind of cable modem. Because I can see only ubr905 and ubr925 in comcast compatible list. |
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 doggiedoll
join:2004-02-09 Corvallis, OR
| reply to SolarPup Hi SolarPup,
I have write erase the nvram. Then reload config again. My modem right now back to default config. But it is still cannot tune up the frequency.
00:00:59: 59.876 CMAC_LOG_DS_NO_QAM_FEC_LOCK 513000000 00:01:01: 61.112 CMAC_LOG_DS_NO_QAM_FEC_LOCK 519000000 00:01:02: 62.348 CMAC_LOG_DS_NO_QAM_FEC_LOCK 525000000 00:01:03: 63.584 CMAC_LOG_DS_NO_QAM_FEC_LOCK 531000000 Router# 00:01:04: 64.820 CMAC_LOG_DS_NO_QAM_FEC_LOCK 537000000 Router# 00:01:06: 66.056 CMAC_LOG_DS_NO_QAM_FEC_LOCK 543000000 00:01:07: 67.296 CMAC_LOG_DS_NO_QAM_FEC_LOCK 549000000 00:01:08: 68.540 CMAC_LOG_DS_NO_QAM_FEC_LOCK 555000000 00:01:09: 69.780 CMAC_LOG_DS_NO_QAM_FEC_LOCK 561000000 00:01:09: 69.784 CMAC_LOG_DS_TUNER_KEEPALIVE 00:01:11: 71.024 CMAC_LOG_DS_NO_QAM_FEC_LOCK 567000000 |
|
 Tazman68
join:2003-10-29
| reply to doggiedoll Tha is just the modem ranging for a channel to lock on . Here is a log off my 905 ubr as it ranges. I pulled rf all and ran the same command debug cable-modem mac log
*Mar 1 00:03:49.555: 229.556 CMAC_LOG_DS_NO_QAM_FEC_LOCK 229 761400n *Mar 1 00:03:50.687: 230.688 CMAC_LOG_DS_NO_QAM_FEC_LOCK 235 761700o de *Mar 1 00:03:51.819: 231.820 CMAC_LOG_DS_NO_QAM_FEC_LOCK 241 762000 *Mar 1 00:03:51.823: 231.824 CMAC_LOG_DS_TUNER_KEEPALIVE b *Mar 1 00:03:52.955: 232.956 CMAC_LOG_DS_NO_QAM_FEC_LOCK 247 762300u *Mar 1 00:03:54.091: 234.092 CMAC_LOG_DS_NO_QAM_FEC_LOCK 25
Note the log goes up in steps. Plug in your working cable modem and look for the US /DS freq it may just have not found the channel yet. These dont lock up as quick as a regular cable modem. |
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 doggiedoll
join:2004-02-09 Corvallis, OR | Hi Tazman68
Thank you very much for your answer. How long does it take for lock up for normal ubr modem? Now I leave it for 30 mins same debug message still coming on. |
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 Tazman68
join:2003-10-29
| Well that is too long,that much I can say I have seen my 905 minus a config take up 5 min atime to lock on a us/ds.But I think you may find your answers in this thread. If not "Covenant" seem well versed in 924s and recommended some sh commands in the thread for a similar issue to yours.
»[Info] Looking for Ubr-924 users on Comcast
best of luck |
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 doggiedoll
join:2004-02-09 Corvallis, OR | Tazman98,
Thank you. I like this web board. I have seen Covenant helping alot of people too. I hope he can help me figure it out. |
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