jgwilliamsPremium,VIP
join:2003-09-16
Chesterland, OH | reply to Mariner9
Re: Broadvox Direct Pre-Launch Announced ! a) That is exactly how the program works. Your region is based upon the number you have not where you live. You can live anywhere on the planet and select a number from any area that we service.
b) No problem in changing plans. If you change in the middle of your billing cycle your change will take place at the end of that cycle.
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Jeffery Williams
President
Broadvox Direct, Llc
evp; Broadvox, Llc
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| Jeff,
Can I have my current phone number ported with Broadvox Direct? If I want to use my own Sipura 2000, are you going to lock one of the ports?
Thanks. |
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| reply to jgwilliams
Also, how do we sign up starting next Monday? |
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jgwilliamsPremium,VIP
join:2003-09-16
Chesterland, OH | You would signup by visiting our site, unless you have your own device you would need to call customer care to signup. We do lock the device if you bring your own. I know that we lock the Administration of the device and from what I have heard this can limit your access to the free port as well. If that is the case you may want to keep your owned device for other uses and have Broadvox or any paid provider your signup with send you a device at no cost.
We will not be supporting LNP (Number porting) until probably June.
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Jeffery Williams
President
Broadvox Direct, Llc
evp; Broadvox, Llc
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ieee1394Premium
join:2001-08-25
Washington | said by jgwilliams:
We will not be supporting LNP (Number porting) until probably June.
I will be interested in knowing if/when I can port my Vonage residential number to a BVD residential plan. Here's wishing that some day number portability between VOIP will become a reality.  |
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| reply to jgwilliams
Jeff, I have an account with you now.. I am using the Sipura that is provided by you. I recently bought a sipura from voxilla that came with a free month of BVD service. Could I apply that free month to my existing account? or would I have to open a completely seperate account? I bought the second Sipura mostly for use with FWD and don't want to lose access to any ports..
Thanks! |
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jgwilliamsPremium,VIP
join:2003-09-16
Chesterland, OH | Actually you would need another account. Perhaps you can send back the Sipura that we had shipped. The reason we are willing to give a discount if you own your own device is that we save on some of the costs associated with supplying one. In this case we have already supplied a device, and as such incurred the cost.
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Jeffery Williams
President
Broadvox Direct, Llc
evp; Broadvox, Llc
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jgwilliamsPremium,VIP
join:2003-09-16
Chesterland, OH | reply to ieee1394
Even when Broadvox Direct supports LNP I don't think that would help you. From what I have heard Vonage does not permit their numbers to be LNP'd to other carriers.
This is something that will probably change when regulation is brought upon the industry. Until then these types of decisions are in the hands of the individual providers.
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Jeffery Williams
President
Broadvox Direct, Llc
evp; Broadvox, Llc
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ieee1394Premium
join:2001-08-25
Washington | said by jgwilliams:
Even when Broadvox Direct supports LNP I don't think that would help you. From what I have heard Vonage does not permit their numbers to be LNP'd to other carriers.
That's pretty much what I meant by most. I didn't think that BVD would be able to do anything about it until LNP is foisted upon VOIP providers as it has been for traditional telcos and most-recently the cell phone companies.
My understanding is that Vonage (and everyone else doing this) doesn't own the number, they just rent it from a CLEC. But then I don't understand why the CLEC can't redirect the number to another carrier. I assume that eventually they will be forced to do this. It doesn't seem to make sense that they refuse to do this unless of course, they just don't have the facilities in place to handle it.
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jgwilliamsPremium,VIP
join:2003-09-16
Chesterland, OH | This is not a matter of the cLEC not being able to, or not wanting to do this. By law in fact the cLEC must port a number if their customer asks them to.
The problem with your example here is that you are not the customer, the VoIP carrier is. In short if the VoIP carrier wanted to permit the porting of your number they could, with no problem. This is a policy issue not a technical one.
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Jeffery Williams
President
Broadvox Direct, Llc
evp; Broadvox, Llc
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TemplarPremium
join:2003-12-11
San Jose, CA | reply to jgwilliams
said by jgwilliams:
...We do lock the device if you bring your own. I know that we lock the Administration of the device and from what I have heard this can limit your access to the free port as well. If that is the case you may want to keep your owned device for other uses and have Broadvox or any paid provider your signup with send you a device at no cost.
Jeff,
This has been discussed before, without a clear answer. I have my own SPA configured with VoicePulse on line one. While locked from "administration", I am still able to access the "advanced" tab on user line two and configure it for FWD with no problem whatever. Is your configuration different for some reason, or is it just the fact that someone truly in the know has not responded to this issue with finality? This is an important issue to those of us with our own SPA's since completely locking the second line is obviously unnecessary.
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As Dennis Miller says: "That's just my opinion. I could be wrong!" |
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jgwilliamsPremium,VIP
join:2003-09-16
Chesterland, OH | I understand your concern, and I think the answer is that someone in the know has not addressed this. I will forward this question on to one of our lead engineers and Sipura.
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Jeffery Williams
President
Broadvox Direct, Llc
evp; Broadvox, Llc
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| reply to jgwilliams
said by jgwilliams:
... have your own device you would need to call customer care to signup.
What hours and days will you be taking phone orders. |
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jgwilliamsPremium,VIP
join:2003-09-16
Chesterland, OH | 24 x 7 if you order online. If you have your own device then M-F 9a - 6p. EST |
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