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Bellsouth Fastaccess Disconnecting »
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AuthorAll Replies

batmanst

join:2003-12-23
Beverly Hills, CA


1 edit
reply to Mike_
Re: [Services] My DSL going up $2.97

People will complain anything these day, especially about a small insignificant increase in fee.. What if bell was charging only 29.95 then tack on a 1.97 USF, would people get upset? you betcha!
It's a just a nature of people's cheapness, I pretty says it all, amen.


Mike_

join:2003-06-24
Fort Lauderdale, FL

said by batmanst See Profile:
People will complain anything these day, especially about a small insignificant increase in fee.. What if bell was charging only 29.95 then tack on a 1.97 USF, would people get upset? you betcha!
It's a just a nature of people's cheapness, I pretty says it all, amen.

It doesnt matter how much money it is, its the unnecessary action of it.. Plus 2.97 x 12 = 35.64 more dollars to them from everyone a year. Maybe its not a lot to you, but 2.97 I can keep in my pocket is better than using it for a worthless reason such as this.

Zoder

join:2002-04-16
Miami, FL
Interesting. I just discovered the Bellsouth is getting rid of the USF charge for Enterprise DSL customers on April 1. Could it be that residential customers are getting this new fee in order to subsidize the difference for Bellsouth?

Poolkat

join:2004-03-21
Cocoa, FL

reply to pro7070
OK, I understand that BS has not increased their fees for DSL. If in fact it is true. I agree with others who have stated that we, as BS customers, are being charged double for these fees. I don’t like the increase anymore than anybody else does. It is the principal of the increase, not the amount as one post indicated.

The customer service bites (the techs that are supposed to know what they are doing and totally screwed up my connection by giving me false information in the form of instructions costing me $$$$$ because they said that it wasn’t a BS problem, it was PC mfg problem, which turned out to really be the incompetence of BS) and the fact that I am paying more for DSL vs dialup and receiving just barely more speed.

Hmmm. Who’s the dummy here? I guess that would be me for continuing to remain a customer of FastAccess that is not so fast. On the other hand, I didn’t have a choice when I had to switch providers because BS was the only one in this area. I will be leaving BS, without a doubt, as soon as I can find another ISP.

Another post indicated that BS tech support is in India. This is true. The seventh technical support person that finally helped me out, after two and a half days of non-stop phone calls between BS and my PC mfg, told me he was in India.

Bbright has the right answer. Charging BS for the use of my property, above and below ground. But, I will save that .37 and send them an electronic invoice via email.

Sorry that this got so long.


slimpickinz

join:2003-11-29
Conyers, GA

reply to W5JGV
Consider getting yourself a domain

said by joepwpb See Profile:
I would sure hate to give up my email address but the switch would save me almost $250 per year!!

Joe P

You may want to consider getting yourself a domain. Even the bare bones registry will offer several email boxes. For a small fee, as low as $5 a year, you have an email address that will stay the same regardless.
--
Visit Us Here!


logic1977
Premium
join:2001-02-11
Tucker, GA
reply to pro7070
Re: [Services] My DSL going up $2.97

I would still love to know if the processing that bellsouth is collecting this fee for is the same for a telcos.

In otherwords is it nomral buisness or just an extra expense that only Bell has to deal with?

waltwalt2

join:2004-03-22
Chattanooga, TN

reply to Zoder
Zoder:

Do you have a link from Bellsouth or other source that verifies this? If it is true then this sounds to me like it would be a violation of FCC guidelines on how Bellsouth can collect the USF fees from its customer pool.

»www.fcc.gov/cgb/consumerfacts/us···ase.html

"The FCC does not require telecommunications companies to recover their Universal Service contribution from their customers. Companies that do choose to recover their contributions from customers may do so in different ways, however, they may not shift more than an equitable share of the contribution to any customer or group of customers. The actual percentage or fee that a company recovers from its customers may be different from the Contribution Factor, and may vary from company to company. If the contribution factor increases, not all companies will adjust the fees they charge customers in the same way."


logic1977
Premium
join:2001-02-11
Tucker, GA

reply to Zoder
said by Zoder See Profile:
Interesting. I just discovered the Bellsouth is getting rid of the USF charge for Enterprise DSL customers on April 1. Could it be that residential customers are getting this new fee in order to subsidize the difference for Bellsouth?

The answer to this is going to be no.

Enterprise DSL does not have a lot of subscrbers so there is nothing to subsidize.

OneHeart

join:2002-02-20

reply to pro7070
:(
--
OneHeart


Drex
Beer..It's What's For Dinner
Premium
join:2000-02-24
La Place, LA
·AT&T Southeast

reply to pro7070
quote:
The Contribution Factor changes each quarter of the year, depending on the needs of the Universal Service Fund and the consumers it is designed to help. Because the Contribution Factor will increase or decrease, depending upon the projected needs of the Universal Service Fund, the amount owed to the Fund by each affected telecommunications company will also increase or decrease accordingly. Different events, such as changes in demand for support or FCC regulatory action, may result in changes in the Contribution Factor. For example, increased demand for a particular Universal Service program may result in an increase to the Contribution Factor, but such increase might be offset by decreased demand for a different program or a decision to credit back to carriers any unused balances that remain in the Fund.
http://www.fcc.gov/cgb/consumerfacts/usfincrease.html

So if it changes quarterly, my costs should change quarterly as well, right? I doubt it. BS has probably taken an average for what they have been paying or expect to pay and that's the cost being passed to us.
I like this part
quote:
increased demand for a particular Universal Service program may result in an increase to the Contribution Factor, but such increase might be offset by decreased demand for a different program or a decision to credit back to carriers any unused balances that remain in the Fund.
And in the case of a credit back to the carriers, I'm sure I'll see that credit on my bill for that month, right? I mean I am the one paying for this fund. It's only right that I get any returned funds.
--
If I got smart with you, how would you know?

Dan Koerner

join:2000-08-05
Clinton, TN
Hmmm... Colonel Sanders boarding my chickens comes to mind...
--
Dan

waltwalt2

join:2004-03-22
Chattanooga, TN

reply to waltwalt2
Now in the financial markets they are calling it a price increase...or is this something new ready to hit?

»www.marketwatch.com/news/yhoo/st···F59EF%7D

"BellSouth is upping its DSL fees by 7 to 10 percent, and SBC is raising its fees by 6 to 13 percent, Shapiro noted. The increases come just when DSL is beginning to cut into cable's high-speed Internet base, leading Shapiro to conclude that the Bells now think consumer sensitivity to price hikes is low."


TheGiant
Next Year Is Here.

join:2001-03-28
Augusta, GA
quote:
leading Shapiro to conclude that the Bells now think consumer sensitivity to price hikes is low
I see 10 pags here that think otherwise.
--
Maddox has come Home!

RJ44

join:2001-10-19
Nashville, TN

reply to Drex
said by Drex See Profile:
And in the case of a credit back to the carriers, I'm sure I'll see that credit on my bill for that month, right? I mean I am the one paying for this fund. It's only right that I get any returned funds.

ROFL! I think first you'd have to get to the point where the government actually gave a credit back to the carriers before you start worrying about what THEY do with it then...

Dan Koerner

join:2000-08-05
Clinton, TN
reply to pro7070
My DSL going up $2.97.

No, it's not. I disconnected BSFA, effective today.
--
Dan

craigham

join:2003-05-28
Palm Beach, FL

reply to pro7070
It really makes my blood boil when telcos disguise a completely optional rate increase on their part as a fee to "recover regulatory costs". I dumped AT&T long distance for just that reason, but I had a lot of other places to go to for long distance service - I've got nowhere to go for faster DSL (yet). The FCC should at least force telcos to tell the truth and call these price increases profit increase fees instead of worrying about what comes out of the mouths of disc jockeys.

I was hoping that my next surprise from BellSouth would be a speed increase, instead of a price increase, to keep them in line with what other RBOCs are now offering.

Speakeasy, come to Florida, please!


hailinfantry
Bizarro Quinn
Premium
join:2004-01-18
Brooklyn, NY
reply to Dan Koerner
Don't let the ATM cloud hit you on your way out.

Can't wait until you have to contact Comcast for connection issue

Sunpacer

join:2002-04-29
Buford, GA

reply to Rob
Best bet is to go to a domain register such as »www.Godaddy.com and get yourself a domain name for about $8 and keep that as your email address. Simply create an email address, yourname@yourdomain.com, and have it forwarded to your ISP email address, emailaddress@isp.com. Then just send out your new email to everyone, and even if you have to switch providers again, you simply have to forward that email address to your new ISP email address. You will own your own email forever.


downinit

join:2001-12-01
Alto, GA
·wavebroadband

reply to pro7070
I Would Switch Also, but i have no other service in my area, i have adelphia Digital Cable TV here, i canceled that because it was unstable.. And they Dont Offer Cable Internet here. U Know What I Have?? All Bellsouth... Nothin g More... I guess it sux to be me...

p.s. i also recived the letter...


Juke Box
Free From Marketing
Premium
join:2001-01-29
Bar & Grill
·Comcast

said by downinit See Profile:
I Would Switch Also, but i have no other service in my area, i have adelphia Digital Cable TV here, i canceled that because it was unstable.. And they Dont Offer Cable Internet here. U Know What I Have?? All Bellsouth... Nothin g More... I guess it sux to be me...

p.s. i also recived the letter...

It's just not you. There are literally thousands of communities in the Lower Nine State Hickville Arena that are only serviced by Bellsouth.

The problem is that either any of the hopeful competitors deem that your area doesn't have enough potential clients or that it would be to expensive to lease/buy lines and equipment from Bellsouth to service the same area.

Anyway, move to a major metropolitan area such as Atlanta and your choices would grow.
--
Do you listen to Tangerine Dream?
Forums » US Telco Support » AT&T » AT&T SoutheastBellsouth Fastaccess Disconnecting »
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