said by logic1977 :

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And just how have the costs of supplying DSL gone down? It still costs money to deploy the network, and to date I don't think that any ILEC has actually turned a profit selling DSL.

Bellsouth is not and does not attempt to be the low cost provider. Their services usually cost more, but the desire is that you also get more for that premium.

You get what you pay for, and for me Its money wellspent with bellsouth

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Okay, we admit it, we let the romance slip away

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Maybe we didn't say "we care" as much as we should have.

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Maybe you were right about everything.

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Please come back. We promise to be really, really, good to you from now on.

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said by hailinfantry :

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Would you rather it say, "F--k Off!"? Bellsouth buys bandwidth from AT&T, Level3, etc. They set a price for Bellsouth to pay. The bandwidth costs aren't magical artificial numbers. Tier1 providers have to cover operating costs AND attempt to make a profit.

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said by Rob :

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said by joepwpb :

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I'm sure having second thoughts about holding on to BSFA after almost 4 years. It's not that there are any problems nor have I had any, it's just that I can't help but to see the obvious price difference between them and cable, and the service being offered. Adelphia is offering a 3000/256 service for $32.95/month for the first 12 months, no contract and a free modem. I would sure hate to give up my email address but the switch would save me almost $250 per year!!

I have two months to mull this over because that is how long I have remaining on the free modem contract I entered into.

Joe P

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Adelphia is not the company you want to switch to. Especially in the condition they are. They continue to raise their prices, they are still in chapter 11 and overall, they have horrible service in FL.

I have adelphia for six months now and the service has been very good.i get good Dl speeds of 3000 and average of 200 upload.I am satisfied with my adelphia powerlink

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said by Drex :

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Just got my letter today as well.
Anyone know where I can go to complain? I'm already paying a "recovery cost" on my long distance with Bellsouth.
I wonder if I can start charging the water company a recovery fee for the water that I use on my lawn. I mean eventually they're going to get it back again anyway right? So why am I being double billed?

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said by jtudor :

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Personally, all these "cost recovery fees" stink in my opinion.

I don't have a problem with Bellsouth or others itemizing the taxes etc that they pass along.

I do not like this however. I believe it is a cost of doing business, and should be left as part of the base price.

Imagine if you went out to buy a loaf of bread, and were told that it cost 50 cents. but there is a 10 cent regulatory cost recovery fee added on, then there is a 10 cent delivery fee, and a 10 cent shelf stocking fee and a 5 cent cashier fee, and a 5 cent bagging fee, and yet another 5 cent bag loading fee.

On the other hand, if you go to the store and the bread is price at 95 cents, all those fees are built in, and you never hear about them.

I just don't like the whole idea of this.

It also allows to falsely show the price of DSL as remaining at $49.95, because they will not add this fee to the price they advertise. Following this model, they can add on other fees ad nauseum, and still claim that BSFA is only $49.95.

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said by kenn10 :

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Vote with your feet. I moved to Comcast. Even though I have higher monthly fees (don't have cable TV), I saved overall. I dropped my Bellsouth copper line with the DSL and got Vonage VOIP service for $15/month (including taxes) and ported my Bellsouth home number to them.

In my area, Comcast has been very stable with excellent speeds. They answer the phone when you call and actually seem willing to help. Every time I called Bellsouth.net for help, they were idiots.

I am Bellsouth-free since December and have no regrets. I know Duane Ackerman has high overhead with planes and country club dues but I don't intend to continue supporting him. The stock prices aren't showing tremendous gains either so I dumped my BellSouth stock.

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