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Forums » Equipment Support » Hardware By Brand » Efficient » SpeedStream 5637 ENET and USB Lights Stays On
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[New Topic] 5861 Admin Access »
« Speed Stream 5851 Firewall Disabling  
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Xanthis

@mindspring.co

SpeedStream 5637 ENET and USB Lights Stays On

I recently signed up with a local DSL provider that sent me a SpeedStream 5637 DSL router. I have a static IP address that I still don't know what that is yet... I plugged everything in and Windows picks up a IP address, the PWR, DSL and ENET lights are lit green, but couldn't get any ping. I tried it on my brother's laptop which he is successfull connecting with Bellsouth DSL just fine at his apt. So, he suggested that I press the reset button in the back. Now, the ENET adn USB lights stays lit and the DSL light isn't.

I cannot ping the router anymore. I've tried unplugging for 20s, tried leaving it on for 1 hour, tried removing all cables except power, tried USB cable instead, tried starting it why holding down the reset button and still this darn thing isn't initializing. I don't have a console cable nor am I able to get to it from a browser. Is some secret to resetting it? I've completely exhuasted any ideas...


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

This is the only article on the Efficient Knowledge Base for that Model number. I cannot find a user guide.

5637 Customer Release Notes
»kb.efficient.com/article.asp?art···19&p=351

They are obsolete and no longer supported from what I can tell.

»Speestream 5637 Console Cable
»Problems config speedstream 5637

I cannot find any info on the LED Status. Sorry.

Regards,

Doctor Olds


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:


1 edit
reply to Xanthis
5667R_Docs.zip 1,593,042 bytes
said by Xanthis:
I tried it on my brother's laptop which he is successfull connecting with Bellsouth DSL just fine at his apt. So, he suggested that I press the reset button in the back. Now, the ENET adn USB lights stays lit and the DSL light isn't.
This part just sunk in after re-reading your post....

Why would you wipe out the settings if it was working??? Pressing reset on any DSL Modem is a "last refuge" and not the first thing to do, especially if it works with any other DSL service. Your service may not be fully provisioned yet and that's why it worked where DSL service was active at your Brothers.

Your Brother's advice was the opposite of what it should have been and it may very well have ruined the pre-setup programming your ISP has done and in *some* DSL modems if you don't follow the Manufacturers steps exactly for using the reset it does erase the Flash memory requiring a replacement modem. Each DSL Modem model has it's own *very* specific steps for a proper reset. Any other use of the reset is usually devastating.

These (attached above) files ~~may~~ help as the 5637 is somewhat similar to a 5667 since they both have a USB port, a console port and the old style case.

Regards,

Doctor Olds


Psycho99

@golden.net

reply to Xanthis
Try this out as I have similar modem

Leave the modem without plugging in the phone line to the DSL port on the modem

Once the ethernet LED flashes wait 1 minute and plug in the telephone cable to the DSL port

It's recommended that once you get the signal you never turn off your modem

Resetting the modem reset the modem's configuration settings and have to use a serial cable to configure it
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« Speed Stream 5851 Firewall Disabling  


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