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[COMCAST] New HDTV in Dallas MetroPlex thread »
« [DIRECTV] directv picture not as clear as dish net  
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kcharg
Kcharg
Premium,VIP
join:2000-10-28
Forney, TX
reply to StormyQ
Re: HDTV and Kcharg

I'm glad to hear that you've had good luck on your DVR wishes. Let us know how things go this Sunday.

kcharg
--
kcharghttp://home.attbi.com/~kcharg/

srinivos

join:2001-03-31
Dallas, TX
Re: HDTV and Kcharg/My csr experience

Kcharg,

Is it true that you need to have a digital package at the minimum to be considered by Comcast for DVR ? I've had to upgrade to one to get the 6208.

srinivos

join:2001-03-31
Dallas, TX

reply to kcharg
Kcharg,

Is it true that you need to have a digital package at the minimum to be considered by Comcast for DVR ? I've had to upgrade to one to get the 6208.

I've had analog basic cable for nearly 2.5 yrs alongwith digital phone & internet. In dec, i got a Mot5100 box & added HBO. I've been calling Comcast for last few weeks & would always get the answer, "its in trial stage & only few selected by mktg dept are getting it". When my friend(with digital cable) requested & got it, i decided to let them know. So, this csr after 10 mins of making me hold, tells me that i needed to have digital classic atleast as the box would only work with digital packages ! I told her that it was not possible as i already had HD with analog basic package.

She then changed track saying their policy right now was to restrict it to only digital customers. After another 20 mins of back-n-forth discussion, i had to take a basic digital 'latino' package(basic+few latino channels)
I don't think its fair because all i wanted was local channels & ability to record & now that is costing me $31.

I was even ready to bump up to higher tier analog but csr wouldn't budge, said i needed a 55$ dig. package to get this box. The only reason i can't move up is that i already pay Directv more than 80$ p.m. and am contracted till aug/sep. I told her that i was interested in moving to comcast after that, but she didn't care. Sad part is that i don't even have ESPN now, that alone will cost me another 25$

end rant>


kcharg
Kcharg
Premium,VIP
join:2000-10-28
Forney, TX

You know I am not a 100% sure about whether you have to have a Digital Package to get a DVR or not. I would venture off to say it would help if you wanted one though (In the qualification process). With your status, having all 3 Lines of Business, I would think that you'd have a good chance of getting it nonetheless.

kcharg
--
kcharghttp://home.attbi.com/~kcharg/


swad1

@comcast.net
You do not need a digital package to get the 6208. I have standard analog cable and have had HD since December and the 6208 since early March. All I get charged is 9.95 for the 6208 on top of the standard analog cable charge. Call Comcast again...

flex727

join:2001-12-29
Allen, TX

reply to kcharg
Re: HDTV and Kcharg

said by kcharg See Profile:
I'm glad to hear that you've had good luck on your DVR wishes. Let us know how things go this Sunday.

kcharg

Well, I'm not having such good luck. I am a Platinum Digital subscriber and have been a customer for almost 17 years. I also have Comcast cable internet for over 5 years and am currently paying over $150 per month to Comcast, yet I can't get a DVR. Kcharg, what's the secret code to get me a box?

pittdave

join:2003-11-26
Dallas, TX

Re: TiVo Series 2 connection: Newbie Post

Well.. Platnium or not.. I am sending my 6208 back. I a just not using the DVR feature like I thought I would. And only being the single tuner, I cant watch something else whilst recording.

So there will be one more back in circulation

PD


inthekirby

@grandenetworks.n

5100 in a loft

Hey Kcharg,

if i could ask you a quick question. i'm living in a loft downtown, and getting HD through comcast with a 5100 box. my buidling is supposed to have an internal circuit on which i can watch the security cameras (front door, back door, laundry room, etc), and it's supposed to come through on channel 11 (tv 11, i suppose, not cable 11). however, the 5100 is connected to my tv via component video, which i'm guessing wouldn't transmit the internal channel even though it's still coming out of the cable port in the wall (is this right)? is there any way i might be able to get that internal channel, like connecting another cable outlet to my tv directly via coax or something?

thanks
inthekirby


DowntownD

@ca.com
No Bass on WFAA HD (Channel 8)?

Has anyone else noticed that there is no bass on WFAA HD? I checked both analog and Dolby Digital, but cannot find any bass (i.e. Alias last night). HBO HD, etc...seem fine. Does not make sense to me....

Thanks!!!

StormyQ

join:2002-10-24
Mckinney, TX


1 edit
reply to swad1
Re: HDTV and Kcharg/My csr experience

said by swad1:
You do not need a digital package to get the 6208. I have standard analog cable and have had HD since December and the 6208 since early March. All I get charged is 9.95 for the 6208 on top of the standard analog cable charge. Call Comcast again...

There does seem to be some misinformation or confusion on this topic. Direct from the Comcast website: "DVR requires subscription to Comcast Digital Cable."
»www.comcast.com/dvr/

StormyQ

join:2002-10-24
Mckinney, TX

reply to pittdave
Re: TiVo Series 2 connection: Newbie Post

said by pittdave See Profile:
Well.. Platnium or not.. I am sending my 6208 back. I a just not using the DVR feature like I thought I would. And only being the single tuner, I cant watch something else whilst recording.

So there will be one more back in circulation

PD

You can split the signal and record the digital/HD side while you watch analog on the other. Or, if you have a standalone PVR like Tivo or Replay TV you can watch/record on both sides. Only drawback is not having digital channels on both sides.

StormyQ

join:2002-10-24
Mckinney, TX

reply to kcharg
Re: HDTV and Kcharg

said by kcharg See Profile:
I'm glad to hear that you've had good luck on your DVR wishes. Let us know how things go this Sunday.

kcharg

I did get the 6208 yesterday as promised. Initially they said the tech did not have one on his truck but he could set me up with a 5100. I replied that I already had HD and that DVR was the whole reason for this order. They were able to get a 6208 from the shop and get it installed with no problem.

Haven't had a chance to use it but will share in the future.

srinivos

join:2001-03-31
Dallas, TX

reply to StormyQ
Re: HDTV and Kcharg/My csr experience

I got the 6208 installed today morning. Have to check it out in the evening. If it has some decent features, i might even sell my Tivo & Samsung HD tuner on ebay. I really need ESPN but the only digital package is $55, i wish i could cancel this Latino digital package & move to expanded basic instead. What would comcast do, if i called them and asked to be moved out of digital (21$) to expanded basic($41) ? Return the dvr ??

ticket

join:2004-03-18
Rowlett, TX

Re: 6802 HD-DVR

They brought mine out Saturday night.
I didn't have Tivo before, so this is my first venture with a dvr. Everything works as advertised, if you are recording, you can't watch another channel, however, you can watch something you have previously recorded while it is recording.

The TVGuide software is OK....not great. The system only has about 2 or 3 days of upcoming programs in it. You can select to record by title, but it will only repeat that timeslot, not pick up every occurance of the title.

Its a new toy, so its fun, hopefully when these are fully rolled out, they will have a more robust software interface.


kcharg
Kcharg
Premium,VIP
join:2000-10-28
Forney, TX

said by ticket See Profile:
They brought mine out Saturday night.
I didn't have Tivo before, so this is my first venture with a dvr. Everything works as advertised, if you are recording, you can't watch another channel, however, you can watch something you have previously recorded while it is recording.

The TVGuide software is OK....not great. The system only has about 2 or 3 days of upcoming programs in it. You can select to record by title, but it will only repeat that timeslot, not pick up every occurance of the title.

Its a new toy, so its fun, hopefully when these are fully rolled out, they will have a more robust software interface.

That's kind of weird because my 6208 is updated for approximately 14 days in advance. Maybe you just haven't allowed the box to update?

kcharg
--
kcharghttp://home.attbi.com/~kcharg/

dinfusion

join:2004-03-25
Euless, TX

reply to flex727
Re: HDTV and Kcharg

Can anyone please help me? I just got my HD box and I am a total newbie to HD and HD TV's. I am totally lost and would really appreciate any help. Here is a link to my TV and it's specs:
Sony TV
It says its 1080i capable, but when I change the Cable box settings to 780 or 1080i, the screen goes blank. I can turn it off then back on and the picture comes on. Does this matter? Is there a difference in watching it in 480i? Or should my HD box be able to stay at 1080i. The installer said "It looks like it won't stay on 1080i" If i leave it in 1080i, i have to change it back to 480i to see the menu. I really have no idea what to do.

stewlevine

join:2002-05-28
Dallas, TX

said by dinfusion See Profile:
Can anyone please help me? I just got my HD box and I am a total newbie to HD and HD TV's. I am totally lost and would really appreciate any help. Here is a link to my TV and it's specs:
Sony TV
It says its 1080i capable, but when I change the Cable box settings to 780 or 1080i, the screen goes blank. I can turn it off then back on and the picture comes on. Does this matter? Is there a difference in watching it in 480i? Or should my HD box be able to stay at 1080i. The installer said "It looks like it won't stay on 1080i" If i leave it in 1080i, i have to change it back to 480i to see the menu. I really have no idea what to do.

Sounds like you aren't hooked up to, or not watching your component inputs. You should tell your 5100 or 6208 to display 1080i for all HD signals, and if you are hooked up to inputs on your Sony that can display 1080i (e.g. both my Philips and Mits HD sets can only display 1080i on one of their components inputs, the rest are only capable of doing 480p). Check where you are connected on your TV, that may be the issue.
Your box should be able to stay on 1080i, and even if it didn't, it should still be pushing a signal to the TV that it can display. Period.

dinfusion

join:2004-03-25
Euless, TX
That was it!!!! My DVD was plugged into the 1080i slot. Now it looks amazing and it fills the whole screen.

One more question:

Is there anything special I need to do for hooking up my PS2?
Thread is
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« [DIRECTV] directv picture not as clear as dish net  


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