LBDSL
Lightning Bolt
VIP
join:2002-01-07
Auburn Hills, MI
1 edit | 24/7 support
I just don't understand any Internet Business only having 8-5 support. The whole point of the net is "Always Open 24/7"
So how can you only support your product or service for a third of the day, and not at all on weekends!
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Lightning Bolt Technologies |
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Morac
join:2001-08-30
Riverside, NJ
 ·Comcast
| Maybe they should get some tech support guys in India for the "night" shift. (half jk)
I can understand people who offer Email not having 24 hours free support since Email isn't guaranteed to be an instant communication, but phone service is another matter.
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"snmp: the standard e-mail protocol on the Internet" - LinkSys user manual (page 17) |
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Optimized
Premium,Mod
join:2001-05-03
Pompton Lakes, NJ
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| reply to LBDSL
said by LBDSL  :
I just don't understand any Internet Business only having 8-5 support. The whole point of the net is "Always Open 24/7"
So how can you only support your product or service for a third of the day, and not at all on weekends!
I wonder how many other VoIP providers have less than adequate tech support? Imagine if this happened on Friday night instead, could have been much worse.
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Chilly likes it |
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