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Re: DSL ISPs get a warning »
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dweeeb

join:2000-07-24
Port Orchard, WA

 Re: DSL ISPs get a warning

I live in Washington state and I think it is great that the AG is involved with this. Their office is funded with my tax dollars, and I want to be represented on this issue. Claims of 50 and even 100 times faster than a dial up modem is unreal. Unless you are still connecting at under 28.8. Most ISP's want a one year or two year contract when you sign up. It can be real hard to get out of these contracts when the ISP doesn't provide what you think they should. This letter informs the ISP's that the consumer has someone one their side when it comes down to disputes. I think that this is a good start. Fortunately, I have a good ISP. So far they have delivered on everything they said they would, and haven't had a outage yet. Only having DSL service for one month hasn't let me seen how they will do in the long haul, but I like what I see so far. Hopefully a nightmare won't start!!


Brendan
Warr Guitar is here

join:2000-07-14
Littleton, CO
 About DSL advertisements...

The FCC should mandate that DSL providers add to their ads, in clear English, "Not available in most areas".

*Pissed In Colorado*

Anon
  Couldn't agree more!!!!, The guy across the alley has it, but USWEST said I am beyond the boundry for my central office. I even offered to pay to have them come out and test my line just to see what kind of speed I could get. They refused, then I asked if they could give me the "general areas" of where is a good location to get DSL, because I am planning on buying a house next year, refused again, for several wishy-washy reasons. I would have to turn on phone service at the new residence, wait a week then apply for DSL. At $55 an address for hookup this could get expensive as well as time consuming.

THANK YOU COX@HOME... ONLY HAD THEM FOR 2 1/2 WEEKS BUT i HAVE BROADBAND!!!!!

The phone companies need to realize that there will be a lot of competition, and DSL is not the fastest thing out there anymore. Watch out for Sprint, and Hughes, Direct PC (yep, just like Direct TV, can even use the same dish if you upgrade)and other Wireless Broadband coming to a location near you!

My solution- I went and got cell phones for each of us with all the goodies I use to spend $47 a month for, AND Free Long Distance, for about the same price... The plus side- I dont see US West in my mailbox anymore.

Mine may be only one household, but think about it, IF half the local telco users did this maybe they would Find a few problems to fix.
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