dslreports logo
 
    All Forums Hot Topics Gallery
spc
Search similar:


uniqs
2163
srober76
join:2003-04-08
Cedar Hill, MO

srober76

Member

IE crashing from Java applets

My dad loves to play NHRA drag racing but the online play uses a java applet at Moto1.net. Everytime he goes to any site that uses Java such as the speed test on this site or his racing game for example his browser just dissapears. Same thing happends if he tries AOL, it atually crashes AOL. I have looked everywhere for a solution and hoping you guys know something. I just reformated and put a fresh install of windows XP, all the latest patches the newest Java available on thier site.

This is the following error report that was generated.

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x10009558
Function name=(N/A)
Library=C:\WINDOWS\System32\YPCLSP.dll

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.

Current Java thread:
at java.net.PlainSocketImpl.socketClose(Native Method)
at java.net.PlainSocketImpl.close(Unknown Source)
at java.net.Socket.close(Unknown Source)
at sun.net.www.http.HttpClient.closeServer(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.disconnect(Unknown Source)
at sun.plugin.protocol.jdk12.http.HttpURLConnection.connect(Unknown Source)
at sun.plugin.protocol.jdk12.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.jar.URLJarFile.retrieve(Unknown Source)
at sun.net.www.protocol.jar.URLJarFile.getJarFile(Unknown Source)
at sun.net.www.protocol.jar.JarFileFactory.get(Unknown Source)
at sun.net.www.protocol.jar.JarURLConnection.connect(Unknown Source)
at sun.net.www.protocol.jar.JarURLConnection.getJarFile(Unknown Source)
at sun.misc.URLClassPath$JarLoader.getJarFile(Unknown Source)
at sun.misc.URLClassPath$JarLoader.(Unknown Source)
at sun.misc.URLClassPath$2.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.misc.URLClassPath.getLoader(Unknown Source)
at sun.misc.URLClassPath.getLoader(Unknown Source)
at sun.misc.URLClassPath.getResource(Unknown Source)
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at sun.applet.AppletClassLoader.findClass(Unknown Source)
at sun.plugin.security.PluginClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadCode(Unknown Source)
at sun.applet.AppletPanel.createApplet(Unknown Source)
at sun.plugin.AppletViewer.createApplet(Unknown Source)
at sun.applet.AppletPanel.runLoader(Unknown Source)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x77F50000 - 0x77FF7000 C:\WINDOWS\System32\ntdll.dll
0x77E60000 - 0x77F46000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C63000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DCC000 C:\WINDOWS\system32\USER32.dll
0x77C70000 - 0x77CB0000 C:\WINDOWS\system32\GDI32.dll
0x77DD0000 - 0x77E5D000 C:\WINDOWS\system32\ADVAPI32.dll
0x78000000 - 0x78086000 C:\WINDOWS\system32\RPCRT4.dll
0x70A70000 - 0x70AD4000 C:\WINDOWS\system32\SHLWAPI.dll
0x769C0000 - 0x76B0A000 C:\WINDOWS\System32\SHDOCVW.dll
0x71950000 - 0x71A34000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5 805\comctl32.dll
0x773D0000 - 0x77BC7000 C:\WINDOWS\system32\SHELL32.dll
0x77340000 - 0x773CB000 C:\WINDOWS\system32\comctl32.dll
0x771B0000 - 0x772D1000 C:\WINDOWS\system32\ole32.dll
0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32\uxtheme.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\System32\BROWSEUI.dll
0x72430000 - 0x72442000 C:\WINDOWS\System32\browselc.dll
0x75F40000 - 0x75F5F000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x77048000 C:\WINDOWS\System32\CLBCATQ.DLL
0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll
0x77050000 - 0x77115000 C:\WINDOWS\System32\COMRes.dll
0x77C00000 - 0x77C07000 C:\WINDOWS\system32\VERSION.dll
0x76200000 - 0x76298000 C:\WINDOWS\system32\WININET.dll
0x762C0000 - 0x7634B000 C:\WINDOWS\system32\CRYPT32.dll
0x762A0000 - 0x762AF000 C:\WINDOWS\system32\MSASN1.dll
0x76F90000 - 0x76FA0000 C:\WINDOWS\System32\Secur32.dll
0x76620000 - 0x7666E000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661B000 C:\WINDOWS\System32\CSCDLL.dll
0x76670000 - 0x76757000 C:\WINDOWS\System32\SETUPAPI.dll
0x68000000 - 0x6803E000 C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32\WSOCK32.dll
0x71AB0000 - 0x71AC5000 C:\WINDOWS\System32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32\WS2HELP.dll
0x760F0000 - 0x7616A000 C:\WINDOWS\system32\urlmon.dll
0x76170000 - 0x761F8000 C:\WINDOWS\System32\shdoclc.dll
0x74770000 - 0x747FF000 C:\WINDOWS\System32\mlang.dll
0x10000000 - 0x10028000 C:\WINDOWS\System32\YPCLSP.dll
0x76EE0000 - 0x76F17000 C:\WINDOWS\System32\RASAPI32.DLL
0x76E90000 - 0x76EA1000 C:\WINDOWS\System32\rasman.dll
0x71C20000 - 0x71C6E000 C:\WINDOWS\System32\NETAPI32.dll
0x76EB0000 - 0x76EDB000 C:\WINDOWS\System32\TAPI32.dll
0x76E80000 - 0x76E8D000 C:\WINDOWS\System32\rtutils.dll
0x76B40000 - 0x76B6C000 C:\WINDOWS\System32\WINMM.dll
0x6BD00000 - 0x6BD0D000 C:\WINDOWS\System32\SYNCOR11.DLL
0x71A50000 - 0x71A8B000 C:\WINDOWS\system32\mswsock.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\System32\sensapi.dll
0x75E90000 - 0x75F37000 C:\WINDOWS\System32\SXS.DLL
0x75A70000 - 0x75B15000 C:\WINDOWS\system32\USERENV.dll
0x012E0000 - 0x012E7000 C:\Program Files\Yahoo!\Parental Controls\ypcps.dll
0x0FFD0000 - 0x0FFF3000 C:\WINDOWS\System32\rsaenh.dll
0x76F20000 - 0x76F45000 C:\WINDOWS\System32\DNSAPI.dll
0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32\winrnr.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32\rasadhlp.dll
0x71B20000 - 0x71B31000 C:\WINDOWS\system32\MPR.dll
0x75F60000 - 0x75F66000 C:\WINDOWS\System32\drprov.dll
0x71C10000 - 0x71C1D000 C:\WINDOWS\System32\ntlanman.dll
0x71CD0000 - 0x71CE6000 C:\WINDOWS\System32\NETUI0.dll
0x71C90000 - 0x71CCC000 C:\WINDOWS\System32\NETUI1.dll
0x71C80000 - 0x71C86000 C:\WINDOWS\System32\NETRAP.dll
0x71BF0000 - 0x71C01000 C:\WINDOWS\System32\SAMLIB.dll
0x75F70000 - 0x75F79000 C:\WINDOWS\System32\davclnt.dll
0x73D70000 - 0x73D82000 C:\WINDOWS\System32\shgina.dll
0x75970000 - 0x75A61000 C:\WINDOWS\System32\MSGINA.dll
0x76360000 - 0x7636F000 C:\WINDOWS\System32\WINSTA.dll
0x1F7B0000 - 0x1F7E1000 C:\WINDOWS\System32\ODBC32.dll
0x763B0000 - 0x763F5000 C:\WINDOWS\system32\comdlg32.dll
0x1F850000 - 0x1F866000 C:\WINDOWS\System32\odbcint.dll
0x74810000 - 0x74AC7000 C:\WINDOWS\System32\mshtml.dll
0x746F0000 - 0x74716000 C:\WINDOWS\System32\msimtf.dll
0x74720000 - 0x74764000 C:\WINDOWS\System32\MSCTF.dll
0x76390000 - 0x763AC000 C:\WINDOWS\System32\IMM32.DLL
0x75C50000 - 0x75CE1000 C:\WINDOWS\System32\jscript.dll
0x746C0000 - 0x746E7000 C:\WINDOWS\System32\MSLS31.DLL
0x74CB0000 - 0x74D1F000 C:\WINDOWS\System32\mshtmled.dll
0x72D20000 - 0x72D29000 C:\WINDOWS\System32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\System32\msacm32.drv
0x77BE0000 - 0x77BF4000 C:\WINDOWS\System32\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\System32\midimap.dll
0x6D370000 - 0x6D37D000 C:\Program Files\JavaSoft\JRE\1.3.1_09\bin\npjava131_09.dll
0x6D130000 - 0x6D15A000 C:\Program Files\JavaSoft\JRE\1.3.1_09\bin\beans.ocx
0x6D300000 - 0x6D316000 C:\Program Files\JavaSoft\JRE\1.3.1_09\bin\jpishare.dll
0x6D420000 - 0x6D4F9000 C:\PROGRA~1\JavaSoft\JRE\139DB1~1.1_0\bin\hotspot\jvm.dll
0x6D220000 - 0x6D227000 C:\PROGRA~1\JavaSoft\JRE\139DB1~1.1_0\bin\hpi.dll
0x6D3B0000 - 0x6D3BD000 C:\PROGRA~1\JavaSoft\JRE\139DB1~1.1_0\bin\verify.dll
0x6D250000 - 0x6D268000 C:\PROGRA~1\JavaSoft\JRE\139DB1~1.1_0\bin\java.dll
0x6D3C0000 - 0x6D3CD000 C:\PROGRA~1\JavaSoft\JRE\139DB1~1.1_0\bin\zip.dll
0x6D020000 - 0x6D12B000 C:\Program Files\JavaSoft\JRE\1.3.1_09\bin\awt.dll
0x73000000 - 0x73023000 C:\WINDOWS\System32\WINSPOOL.DRV
0x6D1E0000 - 0x6D21B000 C:\Program Files\JavaSoft\JRE\1.3.1_09\bin\fontmanager.dll
0x73760000 - 0x737A4000 C:\WINDOWS\System32\ddraw.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32\DCIMAN32.dll
0x6D340000 - 0x6D348000 C:\Program Files\JavaSoft\JRE\1.3.1_09\bin\net.dll
0x76C90000 - 0x76CB2000 C:\WINDOWS\system32\imagehlp.dll
0x6D510000 - 0x6D58D000 C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32\PSAPI.DLL

Local Time = Tue Apr 13 15:15:17 2004
Elapsed Time = 2
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.3.1_09-b03 mixed mode)
#

festus68
join:2004-04-09
Ashburn, VA

festus68

Member

said by srober76:

#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.3.1_09-b03 mixed mode)
#

Your running an old Java version. Do these steps:
1) Download and install -> »java.sun.com/webapps/dow ··· eId=9566
2) Within IE, goto Tools > Internet Options > Advanced, scroll down and enable the checkbox under Java (Sun); un-check all the Microsoft VM stuff click Apply
srober76
join:2003-04-08
Cedar Hill, MO

srober76

Member

Thanks I will stop by his house tonight and try that.
srober76

srober76

Member

"An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x10009558
Function name=(N/A)
Library=C:\WINDOWS\System32\YPCLSP.dll"

I found out the problem, its with the YPCLSP.dll which is from the Yahoo Parental Control Lock feature on SBCYahoo software. If this is activated even with no restrictions set it will cause Java to crash any IE's. This was the solution from SUN and sure enough it fixed the problem. My dad can now play his game but is not too happy that anyone can hop on his computer and access the web because Parental control has to be deactivated.

festus68
join:2004-04-09
Ashburn, VA

festus68 to srober76

Member

to srober76
Thanks for the follow-up post ... should have studied your original msg a bit more.

As far as parental controls go, spy software is notorious for causing headaches. In addition to browser conflicts/problems, it can severely degrade network download speed. Good news is that there are viable "parental control" options that don't use this implementation approach. Just "google" the choices!!!