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from outer space




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reply to oldTDNickell
Re: FCC

--------------------------------------------
I also agree with you Nightfall,but i think they have to stop the self installation,s hookups.
As it is now the installer never see,s the computer getting the new installation and that computer could be dirty from the start.

Comcast and other HSI network need to have some control over hookup,s from the start.
--
Terry D.
--------------------------------------------

Surely you jest! When Comcast came to install my connection, they fooled around with trying to get it provisioned for a couple of hours... then I had to step away for a couple of minutes. When I returned, they were on my system un-installing some of my hardware drivers for my ATI 8500DV A-I-W, and several other hardware functions along with my dialer for my fax and a few other things ( read this as "Custom Written Software" that I had written.

For what it's worth, these guys didn't know the first thing about a computer system, what to do with it, how to work it or anything else. To top it off, when they left, the internet connection wasn't working and my machine wasn't booting correctly. These guys told me the problem was becaue I have my HP 990 hooked to 2 physical systems at the same time ( 1 USB; 1 Parallel)!

It took me some 3 days to start from scratch and re-install my operating system and everything else.

Now, if for any reason Comcast comes to do anything, I don't let them touch anything execpt perhaps the cable modem.. heck.. after all... that's theirs, but if they want to re-plug my machine from out of my router to the back of their modem, I grill em' pretty good to find out what they think they are going to accomplish... and for goodness sake... my keyboard is completely off limits...

SongCloud

join:2002-11-17
Franklin Park, IL

I have had Comcast install cable internet 3 times in 3 different places. The people that they have doing the installations are morons at best. The last time I had the HSI service installed, I had to teach the 2 installers how to use the ping command. They didn't even know that they had to use a proxy to enable the connection. I will NEVER let an installer touch any of my machines. It's just too risky given my prior experiences with installers. Anyway, anything they need to do, I can do myself, and probably quicker and more efficiently. CCNA certification comes in handy sometimes!!

~SongCloud
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