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Comments in response to »Review of Optimum Online by Annmarie by Annmarie See Profile

Azorgi01

join:2000-11-22
Brooklyn, NY

Coolness

Now becuase of this review, anyone who says they had a problem installing a cable modem and needed tech support, is an official dummy.

Congrats! Glad it's workin out for ya!
--
Thank god Flashcom is dead, the absolute worst!
Speakeasy is da bomb.
»www.wormholecentral.com

Annmarie
Premium,Mod
join:2000-11-11
Ronkonkoma, NY
clubs:
·Optimum Online

Host:
Electronics

Re: Coolness

Now now be nice boys...I never said official dummy. Its just that its been my experience that if you take your time and read all the instructions, become familiar with the parts you are dealing with, hardware installation is just a step by step process.
I also think this applies to other thinks. Step by step. Remove bad dishwasher, install new dishwasher, remove bad spark plug, install good spark plug, remove bad husband, install new husband. Only joking honey .... thanks for the new computer.
Happy Festivus to ALL!!!
Annmarie D
--
In the end people will do what they want...all the rest is just excuses.

zyansucks

@optonline.net

Great, Fast, Quick Setup

This service is great.... Brought the "Gift pack option" @ the WIZ in NYC and it cost $330.00 for all the trimmings including 12 months of service and NO commitment!
libeachbum9

join:2000-12-07
Holtsville, NY

Re: Great, Fast, Quick Setup

did the $330 package that has every thing needed to get online and year online i get a avg. 3700 down and 850 up i love it
njvictor

join:2007-08-13
Brick, NJ

Cablevision works for me..................

I have all three services installed almost 2yrs, and now - 40 Hi-Def channels included... when I sat back and thought about it, I have io Fam, with over 180 channels, I look forward to my News 12,, I can order movies as I need, I even get some for free,,, along with my high Speed internet,, which has been working quite well,, with an added firewall protection,, built in,, and the phone, with 40 calling features including free 411,,,,, plus 1 box, my bill has been the same since, even after my promotion had ended,,, I don't understand what people are complaining about, I get the same bill each month, unless I add something or remove it,, they call it partial month billing, ok, so what's so hard about that too understand..?? your paying for services that you have used at the time, and.....??? they have customer service open 7days a week 24hours a day..? where can you go for that..? allways someone to talk to..?

I have other friends who had jumped over to FIOS,, one mishap, they don't disclose in full detail is the taxes and surcharges on everything, the video,the internet and the phone,,, they tax you on all 3 services,( based on useage ), oh, and get this,, the Box, they mount on or inside - the house,, needs electric to run **,, it goes in to your electric,, and you have to pay taxes and surcharges on that to...? so over all wheres the savings there,,

Verizons customer services is allways on hold, never there after 6pm,, differn't stories each time..? when you ask about bill ..? after this mess, they switched back to Cablevision,, others who live in Comcast,areas, went back to them as well.... with those 2 companies, at least you know what your getting for your money... both cable companies your only charged taxes on their equiptment and video,,, why would anyone switch ...?? stay with what you have and work it out,, someone at either Cable company allways helpful or at least try...
who wants to sit around all day to have the phone company all day for an install.. ? then have to deal with the bill... Verizon also charges to take their equiptment back,,, ask about that price...."
( thanks kevin+Lisa for that info... )

a333
A hot cup of integrals please

join:2007-06-12
Rego Park, NY

Re: Cablevision works for me..................

optimum has an 87% reliability and 82% value for money.
FiOS has a 94% reliability and 90% value for money.
Take your pick.

BLUNTED 1

join:2003-11-13
Floral Park, NY

Re: Cablevision works for me..................

Uhh i pick Fios
carmas

join:2003-07-31
Floral Park, NY
·Verizon FIOS


1 edit
Re: Cablevision works for me

There are no taxes on Fios internet. My Fios has been absolutly rock solid for over a year, in contrast to my year-long, unresolved lousy speeds of OOL every evening during peak usage.

If you're satisfied with your Cable Vision service, great! I have wasted countless hours on the phone with clueless support trying to resolve my OOL issues, and had to wait for truck rolls on three different occasions with no improvements on speed. Seems my "node" is saturated and too bad, we can't/won't fix it.

I have yet to contact Verizon for any problem over the past year. As far as the power consumption of the Fios ONT, it's about 15 watts. What powers your cable modem? Good intentions?

I have no love for either CV or VZ, but my experiance has been great with Fios and not so great with Cablevision.

Drew

BLUNTED 1

join:2003-11-13
Floral Park, NY

1 edit

Re: Cablevision works for me..................

Hey i am glad to see you got rid of OOL in this area because it sucks and so does Boost. I hope to get it soon and get rid of this HORRIBLE ISP.

Peppers300
Premium
join:2003-05-22
Middle Island, NY

Re: Optonline vs FIOS

Not only is Optonline cheaper than FIOS with the same speed in certain areas but I have never expierenced 1 outage in over 7 years. NOT 1 OUTAGE. Speeds have always been constant. I have only been capped once a few years ago.

Peppers300
Premium
join:2003-05-22
Middle Island, NY

Re: Optonline vs FIOS

Well of course now that I said that! I had an outage yesterday. It was for about 1 - 2 hours. No big deal at all.
AlanG

join:2009-03-21

OOL in the Bronx is Horrible!

I have been suffering with slower and slower speeds. I ordered Speed Boost. That was over a week ago. I am still only getting 5.6625 Mbps D/L and 4.7622 Mbps U/L. They advertise 15/2 Mbps for OOL and 30/5 Mbps for OOL Speed Boost. Cablevision sent a tech out to re-run a line and replace my modem. It did nothing for me. It is now obvious that they are clearly overselling service here. I had my repair request escalated and 7 days later... No resolution and no ETA on when it will be resolved. I will cancel the speed boost option.

I have 2 friends on Staten Island that have had FIOS for about 8 months. They are very happy and their connection FLYS! ! wish FIOS were available here. I would drop OOL in a New York Minute. I can't wait for the cable monopoly in NYC to end.
zer0skill

join:2003-09-05
Elmwood Park, NJ

And FIOS will be immune to saturation....

Let's all switch to FIOS and saturate them next.

Infrastructure can only be built so fast. Optimum's Lightpath network has several good peering points, giving my connection many routes to work with. I'm less susceptible to lag and packet loss where I am sticking with OOL.

Sure, Verizon's fiber can give me better speeds... but only on connections with other Verizon users, or when using p2p. Oh wait, Verizon likes to turn people's information over whenever they get a "fake" cease and desist letter, so I have to throw more paper out. I have yet to receive such a notice from OOL.

OOL is better for the environment because they save paper.

But yeah, I'm not going to say either sucks because that would be dumb. To each there own, what ever works better for what you do in your area....
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