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Comments in response to »Review of RoadRunner Cable by Gandalf1315 by Gandalf1315 See Profile
Radeon2006

join:2000-05-16
Terre Haute, IN

Glad You Like It...

Can't wait till its available in Terre Haute/In, then I could get rid of Verizon.

andyc475

join:2000-10-15
Indianapolis, IN

INDY.RR USERS BAND TOGETHER!

Sounds like you're rockin'! Only problem with Indy.rr service is their use of the 3com modem, which is of somewhat lesser quality than its Motorola counterpart... but the speed (when it's working) kicks some serious arse. DSL was an absolute fiasco for me, so Cable has been a welcome change and a pleasant experience.

Kick ass and take names!

SamP6

join:2000-02-01
Indianapolis, IN

I'm Still Waiting!

I ordered RR here in Indianapolis on 6-1-2001. Two contractors ran the cable line from the pole in my backyard to a location near my PC in my basement on 6-5-2001.

I still have not been able to receive sync yet. Yesterday a line Tech replaced an amplifier at a node near my house on the near eastside of Indy.

Hopefully, I will be up an running sometime today, but that is not a guarantee. I still have my DSL running (IQuest.NET), but supposedly I will be able to get out the contract because @Link went belly-up, plus I'm over 23,000 electrical feet from my CO.

I went the self-install route, ($69.00), but have not been able to try it yet, since I have "cable line" problems.

I do not plan on installing RR'ers software unless I have no other choice. I am using a LinkSys Cable/DSL router BEFSR41 with my very slow DSL connection (192/128). I will only need to make one change in the router going from a Static IP to one issued via DHCP if I'm lucky.

Good luck with your RR connection, maybe I can get speed's like yours if they can ever correct my cable line problem!

SamP

chlen
Ethically Challenged
Premium
join:2001-01-16
Albany, NY

rr is so different over the country.

I find this a major problem with reviews. If one person sowhere has a bad experience with rr, they feel the need to blame the whole company. And the need to say that all rr is bad. NOTE im not talking about the rewiew above, which I thought was rather well done. The other thing I noted is true. How about this, I had rr for more then 4 years. I experience no more then 6 10minute outages. These were all planned. When I moved the modem to a new room and ran bad splitters and started disconnecting, the tech came out, rewired my whole house, and ran a new line from the node, note that im about 25feet from the node. ANYWAYS, other rr serving companies may suck, ie,ATT. But for me Time warner has been great. Downstate they got a 384upload cap. Mine is 1000. I used to have speed like 5800down, but for the last 2 years as more users got on the system first degraded , then went up and stayed at 3100/900 all the time. I ping 8ms to my first hop. And its 2-3 hops to any place to the net. Line quality is 100%perfect. NO rexmit, no packet loss. YES their tech support is retarded. and since I have an older samsung inforanger modem, it can't even be remotly checked. OVER all they have been kick ass. I had a 768/768 sdsl, line as well from bizznesonline, and they out of business. RR won't allow you to run servers, and other IT stuff. But ive been doing it since first mplayer games came out. I got ftp as well. almost mbit up helps. Well that my 2 cents. BY any means they are not perfect. In other places they may over charge, bad QoS, outages, and so on...not here. I pay 39.95. For all cable needs. 39.95 activates my cable line for road runner. And allows me to black box their..catv. With all the channels.
--
Road Runner via Time Warner 3100/900. "Flag tebe v ruki i elikrichku na vstrechu"

KDM

@gtei.net


RoadRunner != Download caps

While RoadRunner does have an upload cap policy (128k) they do *NOT* cap the download speeds. Download speeds are, of course, subject to available bandwidth: bottle necks (NIC:10/100Mb Modem:11Mb), net' congestion, node integrity (# of users, laser cards) etc.

[K][D][M]

raripple
The Doctor Is In
Premium
join:2000-10-10
Westfield, IN

Re: RoadRunner != Download caps

I beg to differ. My modem's configuration page plainly states 2.0Mbps down max. This is a cap and I hit it and can go no higher. I always achieve 2.0Mbps (except when they unexpectedly lowered the cap) in speed tests and off the net downloading.

KDM

@gtei.net


Re: RoadRunner != Download caps

"I beg to differ. My modem's configuration page plainly states 2.0Mbps down max."

Thats not a cap, its a technical limitation; In the same way your NIC is "capped" @ 100Mbps.

In the USA cable modems have 6MHz of available bandwidth, which translates to an upend datarate of 5-7M*BYTE*ps. The manufacturer of your modem has chosen to build your modem to accommodate 2MBps or 16Mbps.

[K][D][M]

raripple
The Doctor Is In
Premium
join:2000-10-10
Westfield, IN
·RoadRunner Cable

Re: RoadRunner != Download caps

BullS**T. My modem has the capability to run at 10Mbps. The configuration file sent from Roadrunner to my modem sets it to 2.0Mbps. When the CAP was lowered last week, the setting in the config page changed to 1.57Mbps. This is a CAP. It is a setting which roadrunner controls via downloaded configuration files. I suggest you do some reading on the DOCSIS spec before you post erroneous information. Roadrunner may want you to think there is no cap, but it became obvious that there is when several people in indy had their speeds dropped from a consistent 2.0Mbps to 1.5Mbps after a re-sync. This has absolutely nothing to do with the theoretical maximum speed of the cable system.

Well, at least you can tell your roadrunner bosses that you spread the company BS.
Anon How do you pull up the modem configuration page? Mine is a Motorola Surfboard SB4100 and i would like to take a look at the settings.

Integra

join:2001-06-16
Minneapolis, MN

Not Socal RR

I have rr in Southern California and My download is not capped, upload is but not 128 its 384!!

-Brendon
pumpkinhead7

join:2002-06-14
Fairmont, WV

RR Rawks!

2000/368 Solid speed! ~40ms pings, they allow me to run all the servers I want and its only $45 a month, what more could I ask for? Oh and did I meantion only ~20 min of downtime in the year I've had it?
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable

Hosting servers

Yah. RR anywhere will allow you to host your own servers on a residential connection until they find out with someone calling in and saying that they're losing bandwidth and they send out to the NOC to start checking everyone or until you yourself piss them off for some reason.

Running servers on a residential account is actually not a smart thing to do since when you sign up you agree not to do it. And its in either the AUP or TOS or both of them. Its a RR thing nation-wide.

Kyle

PS thats why they have "business class" to host servers.

Gandalf1315
Freelance Philosopher

join:2001-05-23
Indianapolis, IN
·RoadRunner Cable
·Vonage

Re: Hosting servers

Kyle,

You are wrong. With BrightHouse in Indy you are allowed to run servers on a residential account. Any type of server you want, as long as it is not degrading the network. You can degrade a network with a browser, download manager, P2P program or Usenet app just as easily as you can with a server.

So they don't care what you run as long as you are not degrading the network. I got that info directly from a manager at the local BrightHouse office here in Indy.

I personally run my own mail and FTP servers. I have for almost 3 years. As long as you are not abusing the network, you will never hear a peep out of Brighthouse. RoadRunner has no say in the matter. The company that owns the infrastructure, BrightHouse Networks in my case, is who decides if its residential customers are allowed to run servers. It is their network after all.
--
No man's life, liberty or fortune is safe while our legislature is in session.--- Benjamin Franklin

Bobby H

@rr.com

Brighthouse aka Time Warner

If you have that kind of support, your lucky. While they will send a tech to your house in a heartbeat ( cheaper than upgrading their system) it takes 1 to plug in a modem. another to connect the cable, another to turn it on etc etc.

Time Warner change their Roadrunner to Brighthouse, because of the Numerous , widespread hate for this company.Also because of the 5 straight years at the top of " Hall of Shame" ranking. There service in Tampa is so bad, they had to change the name. They will deny any connection to Time Warner, but all one has to do is look at any SEC filing. Ask them, they will not acknowledge any connection ( pun intended) to Time Warner, but they are in fact TW.

The service in Tampa Bay area is horrendous.!!!!!!!! The compression of HD channels is so bad, it freezes multiple times a night. It will easily burn out your LCD. There answer ? Call us and we will reboot the box ( 2 hour process ) x 3-4 times a day.

Hope you don't have their phone service without some other means of calling in case of emergency. The Phone, internet and TV will go out system wide in Tampa Bay area at least twice a week. At least our newspapers have the guts to write about it. When I mean system outages, I mean the entire system

They KNOW their system will not handle broadband, phone , and HD, yet, they will blame it on the customer.

Billing. Most people understand that a month is a month, and there are 12 months in a year. Yet, with Brighthouse ( aka Time Warner ) they have billed us for 14 months, and we havent even had it for 8 months. Always some conveluted reason why, when in fact, if you service is per month, they are really only 12 not 16 months on a calender. I have challanged them to name the other 6 months. nobody can yet.

I am glad that your service is better than what you had ( aol? dial up? owned by TW BTW ) but you wait, I am sorry to tell you it's coming. The upgrade they did? It was to bring their equipement up to 2002 standards. In my area ( and whole Tampa Bay) they are admittedly 7-8 years behind in their infrastructure . If you have cable tv, internet and phone, you would not be having such a smooth ride.

My first hop out to TWaka Brighthouse is 8 miles away, and my ping to it is over 500 ms . then you get caught for the next 3 hops at approx 500 ms and once it is out of their stuff, your ok. You cannot use the HD and internet at the same time.

sorry man, but watch, it is coming. There is a reason they are top 3 worst companies in the USA or a reason. 5 straight years. I think Indy has WOW , I'd grab it while you can. we in Tampa have no other broadband choice.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: Brighthouse aka Time Warner

BrightHouse is a joint venture with TWC and another company. They are NOT solely TWC. Get your facts right.

Your post makes you sound like your a VZW employee. I Hope you have fun when they had you your law off paper work for the Holidays.
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