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Comments in response to »Review of Optimum Online by jkb246 by jkb246 See Profile

HBK216

join:2001-01-20
Bay Shore, NY

Congratulations

I'm glad you were able to get optimized

Remember to come over to the OOL forum & hang out with the rest of us & have you already tweaked that bad boy so you can really get the best out of it, if not someone will be happy to help.

Enjoy!
jkb246

join:2000-03-18
Newark, NJ

Re: Congratulations(thanks quick question)

quick question???
what is better for the thing the usb connection or the nic card?
jbenham

join:2000-08-03
Torrington, CT

Re: Congratulations(thanks quick question)

Hands down, use a nic.

HBK216

join:2001-01-20
Bay Shore, NY
As Jbenham said, a nic is better to use hands down

fibretech1

join:2001-06-23
New Milford, NJ

Re: Congratulations

where is ool forum?

Engineer88
VIP
join:2000-12-01
Smithtown, NY

Re: Congratulations

It's right here: »OptimumOnline

slash
Premium,MVM
join:2001-03-01
Boston
clubs:
·Verizon FIOS

Speeds?

What kind of speeds are you getting with the OOL? And Earthlink is a nightmare. I tried getting service from them and they cancelled my order.
--
»www.thescreensavers.com - They are the best.
jkb246

join:2000-03-18
Newark, NJ

Re: Speeds?

my earthlink was okay. i ordered it before i left chicago last summer. i knew it would take a month. i think it took 28 days so not bad. the speeds were okay 1225 down/300's up.i wasnt complaining. the problem i had was the tech support. when something went wrong it took days to get it fixed. and hours to speak to someone in arizona or somewhere else. plus they had 2 levels of tech support. the dumbest idea. you wait 20 min for a guy to tell you that he cant help you and now wait another hour for someone else. that was the last straw.
today i had a small problem registering the cable account so i called tech support they came on in seconds. it was amazing. and this is the weekend. imagine when our local customer support is open.
so far im at over 3500 look in the diary to see for sure. im mad i didnt read about the speeds of the modem. but 75X dialup is pretty good. so no complaints.

slash
Premium,MVM
join:2001-03-01
Boston
clubs:
·Verizon FIOS

Re: Speeds?

That cable sounds like great service. Where I live, Cablevision was bought out by AT&T in December and no cable modems yet. But Optimum Online would have been nice since it appears you get as much bandwith that they pump at you.
--
»www.thescreensavers.com - They are the best.

Bobcat
Premium
join:2001-02-04
Bedminster, NJ
Keep in mind that OOL has only a tiny fraction of the number of customers that Earthlink has. That makes it easier to provide support.
--
Earthlink/Mindspring/Covad DSL 1.5M/384k; Avg speed 1265k/325k
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