 | Anon | 56k pings you had sucked :) Im still on 56k,but read this to see how it will be when DSL comes here. I get around 140-180ms pings in games online with my 56k. 
markOpoleO | |
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 | WATYF
join:2001-10-09
Fenton, MO
|  Re: 56k pings you had sucked :)
but I still prefer 40....
WATYF | |
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| Anon | Former M-Power I am one of those former M-Power customers. I've been trying to get reliable DSL service from Accessus since August. I can't get it. Sometimes I get as much as 384/110 but most of the time it's 100/100 or nonexistent. Sometimes it will work fine for ten minutes then the network connection will drop and that's it! I would say that my DSL works (at over 200k) about 25% of the time. This is after a flawless 24/DSL from M-Power for over a year. You correctly state that there is no support for DSL weekends but there isn't any in the evenings either.
If it works for you I'm happy for you. It doesn't work for me. What telephone numbers are you using where you can get through to a person and actually get help? | |
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| WATYF
join:2001-10-09
Fenton, MO
|  Re: Former M-Power
Honestly, I was sort of being facetious.. but hey... I wonder what would happen if one of you MPower folks totally cancelled your service and then signed up for AccessUS like a brand new customer... Maybe they totally dropped the ball on MPower... or maybe they're having trouble converting the connections that MPower used to use.. or whatever... all I know is that I have a smokin' line and they've always been reasonably prompt in fixing any problems... this whole "2 weeks with no service" and "it only works 25% of the time" stuff amazes me because of how relatively smooth my service has been and how relatively simple it's been to get problems corrected... but like I said.. I'd like to see someone try that and see if maybe it's a "MPower only" type of problem. I mainly wanted to stick up for them a little, because new prospects might be coming along thinking that they can't provide DSL for shiatz, but I personally think it's just an issue with MPower conversions. I wouldn't think that new customers would have anywhere close to the same problems as you poor souls...
WATYF | |
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foistboinder9
join:1999-12-28
Saint Louis, MO
| The problem is not MPower
EVERY SINGLE ONE of the bad reviews (that I noted) was from a former MPower customer who had conversion issues
There are some negative reviews that have nothing to do with MPower.
... so.. if you are a former MPower customer who needs converting..
FWIW, I didn't have problem with the conversion (other than Access US sent out incorrect info on the conversion process, and the hassle of getting through to someone with the correct info). I had a working connection with Access US for about six weeks after the switch. Then I had an outage that Access US was unable or unwilling to fix.
(which there are no more left of)
Which is why you seem to be able to get through to tech. support.
then sure... I'd stay away... (or else cancel out Mpower totally and start fresh with AccessUS, but hey... hindsight is 20/20)
No thanks. I switched to a different provider that provides better service for about the same money. | |
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| WATYF
join:2001-10-09
Fenton, MO
| Re: The problem is not MPower Hey man.. I never said the problem was MPower.. they don't even exist anymore.. I'm just saying.. that of all the complaints out there, almost ALL of them are MPower people who had to convert... the people who posted before the conversions had mostly good things to say about it.
And whatever works for you man... that's great... I'm just telling you that I don't see a problem with the service when you start from scratch.. and I have no problems with tech support. That's just my observation and personal experience... so obviously AccessUS can't be the "spawn of Satan" that you're painting it out to be.
WATYF | |
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| | foistboinder9
join:1999-12-28
Saint Louis, MO
| Re: The problem is not MPower > I'm just saying.. that of all the complaints out there,
> almost ALL of them are MPower people who had to
> convert... the people who posted before the
> conversions had mostly good things to say about it.
FWIW, pre 6-25-2001, there are 2 negative reviews and 3 positive - hardly overwhelmingly positive.
BTW, why does it make a difference whether negative reviews came from MPower customers? It still shows Access US royally screwed up. After all, we were paying customers. The only difference between us and other Access US customers is we didn't actually choose Access US. | |
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| wispagod
join:2001-06-28
House Springs, MO
| Dude... TRY and GET PUPLIC IP's from AccessUS you wont get them, they give you a router with a IP and expect you to NAT off it, cause Savvis pulled back alot of IP's. Also, there billing is a nightmare.. there not the ISP to use, but I'd promote them over SWBell cause i dont belive in PPPoE. | |
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Yet another example....