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Comments in response to »Review of Cal.net by rahlquist by rahlquist See Profile

SMCinAZ
Premium
join:2000-11-29
Glendale, AZ
clubs:

Get Uncapped!

There ya go.

rahlquist
Redeye

join:2001-10-30
Villa Rica, GA

How?

How would I go about it? Do I approach the ISP themselves?

Thanks!

AR
Premium,ExMod 2001-04
join:2000-09-21
Toronto, ON
·Rogers Hi-Speed

Re: How?

Hi!

Yes, since you are only 1000ft from the CO, ask Mother.com to do it for you. Actually, you could just call up ASI and they'll do it too.

I have Omsoft and I called up ASI and they uncapped me.
--

What? Me worry?

rahlquist
Redeye

join:2001-10-30
Villa Rica, GA

Re: How?

Which ASI number should I use? They really dont have a problem with some joe-schmo calling?

Thanks!

AR
Premium,ExMod 2001-04
join:2000-09-21
Toronto, ON
·Rogers Hi-Speed

Re: How?

said by rahlquist:
Which ASI number should I use?
Honestly, I don't know.

ASI changed their number after I got this done. The best thing for you to do would be to ask in the Pac Bell forum.

And it helps not to tell ASI that you are a Mother.com customer. They'll think you are a PB customer (your DSL ph# should be in their records). If someone asks, don't lie but don't volunteer this info either. Try till you get a friendly tech .Try again and again till you get it done.
--
What? Me worry?

Just me

@mother.com
You really should call your ISP. Being a DSL tech myself I know ASI does not regularly deal with the end user unless they are a direct customer of PBI.
imxconfused

join:2001-12-08
Fair Oaks, CA

.:1-800-ASI-HELP:.

thats the only # youll need to contact pacbell/asi....
itll route you wherever you want to go....im a dsl tech..thats how i know...
Jile

join:2001-06-21
Vancouver, WA

Re: .:1-800-ASI-HELP----- number has changed!!

That number has changed... call 1-866-ASI-HELP!

Although they keep telling me that they only have to give the 384 min.... frustrating! Especially since I have been running over 1200 for a year now and they just dropped my cap for no reason (second time this has happened)... Just make out a trouble ticket (or two or three after each does not meet your needs)and call a few dozen times till they get it right.

Same center for pacbell, sbc (sbcglobal).... all regions are handled through this center.... ASI support.

Have fun!
--
I don't know the key to success, but the key to failure is to try to please everyone.
Jile

join:2001-06-21
Vancouver, WA

Re: .:1-800-ASI-HELP----- number has changed!!

Well, after MANY calls they have raised my cap back again... My last test showed 1122/101, so the squeaky wheel gets the grease!
--
I don't know the key to success, but the key to failure is to try to please everyone.
romdroid

join:2002-06-03
Rancho Cordova, CA

5 weeks and waiting

I signed up with cal.net 5+ weeks ago(4/26) and have yet to receive my equipment, so cannot say anything about dsl performance. Am ready to start shopping for a modem on my own, rahlquist could you forward the make and model?

romdroid
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