 Network Guy
join:2000-08-25 New York
·PHONE POWER
·Broadvox Direct
·Verizon Online DSL
| Try a firmware upgrade... Having purchased that cable modem two years ago, chances are there is a firmware update for it. It never hurt to try it. Visit the Optimum Online forum and try to inquire about a firmware upgrade for your modem. I purchased a Motorola SB4100 modem three months ago, and there has been one firmware update release for it already. The update for it only improved speeds, and some claim it has also improved overall performance. Results do vary. -- United We Stand - The world shall remember the events of September 11, 2001 | |
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 |  | Anon | Re: Try a firmware upgrade... why flash something that is working perfectly fine ... if something goes awry your screwed! | |
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 |  |   dobby10 Premium join:2000-12-13 Whippany, NJ clubs: | Re: Try a firmware upgrade... Because if you read it...he is having connection problems. | |
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 |  |  |  Shady Bimmer Premium join:2001-12-03 Northport, NY clubs:
·Verizon FIOS
·Optimum Online
| Re: Try a firmware upgrade... said by dobby10: Because if you read it...he is having connection problems.
Aside from very heavy traffic tripping this unit up, all of my problems have been "infrastructure" related and not the fault of the cable modem. Cablevision/OOL has reportedly done work on the head-end several times since quite a few people in my area have had similar problems.
Besides, there is no published method to update the firmware on these, nor are there any updates available.
The problem with heavy-throughput causing the modem to drop sync is known, and the CMX also has a reputation for not being the fastest on the market. I live with it for now until I'm driven to replace it. | |
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 |  |  |  |   dobby10 Premium join:2000-12-13 Whippany, NJ clubs: | Re: Try a firmware upgrade... There definatly are firmware updates for the CMX...just visit the forum at the link above or you can IM OOLTech with your MAC # and he can check it out. | |
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 |  |  |  |  |  Shady Bimmer Premium join:2001-12-03 Northport, NY clubs:
·Verizon FIOS
·Optimum Online
| Re: Try a firmware upgrade... said by dobby10: There definatly are firmware updates for the CMX...just visit the forum at the link above or you can IM OOLTech with your MAC # and he can check it out.
Actually, I have followed the forums for over 1 year (just never registered). No there has never been mention of firmware update for CMX. No there are no posting about firmware updates in the forums either. Other forums (DSLR is certainly not the only one around) have all pretty much agreed as well. BUT, If you do have a specific link to a reference of firmware update please pass it on.
Like I said: The CMX is very well known to not be a fast modem. This modem has not even been manufactured in over 1 year. Also, my speeds aren't exactly terrible and the modem has been very stable with the exception of the one condition. This is VERY well known, and it is very well known there will be no fix for it.
Maybe when I have not much else to do I'll contact OOL Tech to see if he has more info. | |
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  ztmike Mark for moderation Premium join:2001-08-02 Michigan City, IN
| . [Offensive remarks removed] [text was edited by moderator] | |
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 |  Shady Bimmer Premium join:2001-12-03 Northport, NY clubs:
·Verizon FIOS
·Optimum Online
| Re: . said by dollabill: aww poor baby 8mbps down 1mbps up isnt good for you? try havin this new @home connection then u will see slow dont bitch
Excuse me, but where do you get 8mbps down? I'm lucky if I get 4-5 mbps down, but I am not complaining. Nor did I complain in my review. In fact, I specifically said said by Shady Bimmer: Performance is not what it had been but is still fast
Or do you just like whining? | |
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 |  jhonny5
join:2001-08-22 Brooklyn, NY | Don't hate, my man. Take comfort in the fact that OOL users will see their speeds slow down. Maybe not today or maybe not tomorrow or, hell, maybe not until 2005, but it will probably happen. | |
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 achaudhary
join:2001-02-06 Cortlandt Manor, NY | I have to ask
How do you know your modem loses sync?  | |
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 |  Shady Bimmer Premium join:2001-12-03 Northport, NY clubs:
·Verizon FIOS
·Optimum Online
| Re: I have to ask said by achaudhary: How do you know your modem loses sync?
I'm using an Adaptec/Cogent 6911 NIC and while windows (95, 98, NT, 2K) doesn't specifically include a driver for this card it does have a generic driver for the chip. The generic driver doesn't handle loss of ethernet link properly (er, at all?) and when link drops, even momentarily, i lose all connectivity.
The CMX drops link very briefly when it reaquires, cutting me off cold. Under Win2K i can disable/enable the NIC from the control panel to fix this but under 98 it was a reboot. Got kind of annoying until I "upgraded" the driver to the win95 version (certified for use with 98) - that solved the problem.
I now have the CMX relatively in my sight, and the front-panel lights flash to indicate when the modem is trying to reaquire sync. Usually happens pretty quickly (less than 30 seconds), but sometimes takes a rather long time (10 minutes or more).
Supposedly the CMX logs a message to the serial port each time but I haven't bothered to check into this. | |
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