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Comments in response to »Review of AT&T Midwest by Terry03 by Terry03 See Profile

lev
Napoleon is always right
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
clubs:
·AT&T Midwest

20,000 feet... over the limit

You're lucky to have DSL at all. Ameritech will not install anything close to that distance from the CO. I don't think you're going to have much luck with them making it work at that distance. Better to cancel and find another solution for broadband.

Confirm the distance first, but otherwise, you're up the creek without the proverbial paddle. Sorry.
rodyoung

join:2000-12-29
Canal Winchester, OH

Re: 20,000 feet... over the limit

Wow, I am surprised that they even put that in.

Why can't you connect? What do you get? The 8-5 thing has nothing to do with the line.

Mine works great. Zero down time.

Terry03

join:2002-01-25
Roselle, IL

I'm sure that something comes on at night and kills the line but it works much better than dial up during the day. Apparently my phone line runs past me and then back up. The ASI technician was out last night and saw the service go down. I have a vendor meet scheduled for tuesday and I'm hoping they can do something. My personal opinion is that it's a bad ballast on a street light or something, I just hope I can get them to find it before they give up on messin' with my line.

Vader

@mindspring.com

Re: 20,000 feet... over the limit

If you can, get earthlink via covad. I switched over from ameritech after 4 months of unreliable service in Roselle, and for $10 more /month ($50), I get 1500/384 as opposed to the previous 768/128 (which ran at 600/50, when it did run at all).

Terry03

join:2002-01-25
Roselle, IL

Re: 20,000 feet... over the limit

Vader, I am near Bryn Mawr & Garden. Are you in this area. Several people in the old section of Roselle get good DSL service in that area. As far as I know I'm the only one in this section to have it. Others have tried, my next door neighbor briefly had SDSL. If you think earthlink can get this problem resolved, I'm willing to do anything.
metmet

join:2002-02-03
Dolton, IL

metmet

I have inside knowledge to DSL . your right about the loop length limitations , they are limited to 18,000 feet from the CO. This guy was a victim of predatory sales tactics ,the sales department can tell you if your within the loop length or if DSL is in your area as they put it,
that is if there not hoodwinking you for a commission. This guy more than likely received a self install kit . Also
regardless of what you may think , firewalls do block and in many cases slow down your DSL because they are always filtering the data received.

boogie74

join:2001-06-19
Neenah, WI
clubs:

Re: metmet

said by metmet:
I have inside knowledge to DSL . your right about the loop length limitations , they are limited to 18,000 feet from the CO. This guy was a victim of predatory sales tactics ,the sales department can tell you if your within the loop length or if DSL is in your area as they put it,
that is if there not hoodwinking you for a commission. This guy more than likely received a self install kit . Also
regardless of what you may think , firewalls do block and in many cases slow down your DSL because they are always filtering the data received.
The systems in use to order DSL aren't capable of ordering the service if you aren't within distance range to get it. He may be served by a remote terminal- meaning that the distance factor would have nothing to do with it.

Although it isn't guaranteed, it is generally advised to customers upon ordering that the order isn't a guarantee of service- and that until the DSL is up and running, the order could be cancelled for any of 1001 reasons- including incompatible pair distance.

Boogie
joseph_chapman

join:2001-08-16
Skokie, IL

said by metmet:
Also regardless of what you may think , firewalls do block and in many cases slow down your DSL because they are always filtering the data received.
On a 300Kbps (downstream)line that should not be a problem. The Netgear FR314 has been tested (Qcheck test suite) and throughput is multimegabit going downstream (worst case is streaming data and it was tested with 10 seconds of 500Kbps data which streamed at 499Kbps).

I'd be hard-pressed to believe that it can't handle a little 300K DSL line...
snipper_cr9

join:2001-10-17
Glen Ellyn, IL

I know what you mean

You should be lucky to be at 20,000 feet and still have something faster than dial up. Were at 14,030 feet in Wheaton IL (same county as yours) and they dont allow anything over 14,000. We were off by 30 feet. However we ordered with them and they said we could still get it. Two weeks later we went to check the satus and they said they cancled it. They SHOULD tell us this stuff before hand.
RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest

Tweaked yet?

There's something about this (other than the loop distance) that sounds strange. Depending on your system setup you will hit a wall around 300 kbps if you do not change your TCP/IP receive window to a value high enough to support better than dialup or ISDN speeds. If you did not tweak your system for broadband and you are running Windows 9x/Me the slow speed is resolvable on your end in about 1 minute. How are you determining your connection speed? Are you getting that from the modem? Ameritech has a minimum sync rate of 384 kbps (even if they don't tell you that). Tier-1 tech support is useless for stuff like this, by the way.

As for the inability to connect at night, what exactly is happening? What error messages do you get?

Come over to the Ameritech forum here and we'll help you get this straightened out.
Anon

Just a friendly ADSL Field engineer talking here..

When your vendor met happens, have em shoot the line with a Sunset TDR meter, sounds like a bridge-tap happening to me, a bridge-tap or run-on of the line would also pick up the stray RF interference from any source and knock you off line/out of sync. again at that loop length (>20k-feet) you're well beyond the limit for service sold by SBC/A.net
and 300k down speed is pretty good considering! also have em look at the "capacity" ("cap")of the line on the down- stream side,if it's 95% or higher they might by able to switch you over from "fast" to Interleaved" framing and firm up your "cap" reading and help you maintain sync. hope you don't have a USB modem as their rather picky about line level limits too!
uniphase67

join:2001-12-14
Wood Dale, IL


Re: Just a friendly ADSL Field engineer talking here..

im 19,250 feet from the CO, and in real need of dsl, i heard something about not needing the co for dsl if you live near the RF? Can someone explain to me what RF is?
Terry I live in Wood Dale, a town right by you. If you are having dsl problems check this link out. »wireless.iols.com
They offer high speed fixed wireless up to 2mb down and up
their antenna is on top of Zurich towers.
[text was edited by author 2002-02-10 08:39:53]
RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest

Re: Just a friendly ADSL Field engineer talking here..

You're probably thinking about an "RT" (remote terminal). SBC's "Project Pronto" is DSL-enabling these in most of their operating area, but unfortunately due to a standoff between the Illinois Commerce Commission and SBC, not in Illinois at the moment.

Terry03

join:2002-01-25
Roselle, IL

Tarus,
Thanks for the reply. I couldn't be home for the meet today. My wife was but she didn't know where to look for this. The ASI tech last Friday shot it with a Sunset and saw interference at 63 feet which was the green (NID?) box in my backyard. He couldn't take the cover off, so he didn't know if it was a gauge change or a bridge tap. My wife didn't see anyone in the yard today, but there were a lot of Atech trucks on a street which is a much more direct route to my house than the way the wires currently run. I hope they're trying to figure out how to get my wires in that bundle as it'll take 10K feet off the distance to my CO. I'll call later to check on the status if this thing goes down. If not I'll have to see what it's like to browse after dark.

broadbanddude

@gdrpmi.ameritech

too far for dsl

ive run across customers that were sold ameritech dsl service when they cant get it as well. like the other posts indicated, 18000 feet is the cutoff for a dsl line, unless you live in an area with a dsl gateway or remote terminal then its 14000 feet. im amazed that you are getting anything at all.
msimmons016

join:2002-02-16
Fairborn, OH

Re: too far for dsl

Gauge wire is the key as to how far away the signal will go. Another factor is the signal strength leaving the CO. The only person that can really tell you if it is going to work or not is an ASI tech and even some phone techs are getting the test set software to reduce the number of visits to a customers prem.
rapidvesta

join:2002-02-08
Chicago, IL

throw another AMERITECH crime on the pile

In case you missed this on the news last night, Jennifer Grandholm was on
telling everyone that in small print on your Ameritech phone bill this
month is a message telling you that Ameritech (SBC) intends to sell your
account information unless you notify them by the end of the month that you
do not want them to make it available. The phone number is (800) 303-7260
to select that you do not want your account information made available to
others. Jennifer (our Attorney General) recommends that you call and notify
them that you do not want it made available. She is upset about the way SBC
is covering this up. The call takes less than a minute.
This is just another way for SBC to make money while making us pay more for
our bills. Just an FYI!

Please send this to anyone you know!!!!

FzyR
Simpsons Addict
Premium
join:2001-10-28
Bloomington, IN


I'm at 24,700ft in Illinois

I'm experienceing the exact same thing. Around 5pm my service will die.

I'm not on an RT, (according to DirecTV, my ISP - They don't have acceess to the Ameritech RT's yet)

What is the deal with RT's in Illinois? There arent any active? I know of a Lightspan 2000 which is about a mile (driving distance) to my house... maybe if I switched to Ameritech, I could get hooked up to that?

here are some of my speed tests results from today:

2002-02-11 14:31:25 Speed test (ec) 552/78 kbps
2002-02-11 14:29:38 Speed test (la) 564/78 kbps
2002-02-11 14:28:51 Speed test (wc) 567/79 kbps
(I have been able to break 600 on chi.speakeasy.net)


here is a graph of my intermittent service:


Although it goes out quite frequently, it rocks when it works. So, until I get a flatliner for a few days, I'm holding onto my service.

This is what happens after 5pm: http://www.dslreports.com/quality/nil/669727
--
They have the internet on computers now?

[text was edited by author 2002-02-11 17:00:04]

[text was edited by author 2002-02-11 19:16:37]
Anon

Re: I'm at 24,700ft in Illinois

simple; you've got a T1 or other broadband interferance application(ISDN,ETC.) in your cable bundle-group, when they up-load after business hours... tada! you get dumped! the proof would be to have a "bits-per-tone" test with a sunset meter at the time of the outagages it would show the gap in the downstream side. cure? a: an unbundled-loop circut. b:try a new pair. seen it lots of times. good luck

FzyR
Simpsons Addict
Premium
join:2001-10-28
Bloomington, IN

Re: I'm at 24,700ft in Illinois

So.. how do I go about getting this fixed? Are you fairly certain it's someone on a broadband interferance application? I was told (by other dslr people) that it was likely to be interferance from street lights or something photo-sensitive like that.
--
They have the internet on computers now?
msimmons016

join:2002-02-16
Fairborn, OH

The problem that I have seen whenever someone says their DSL dies at night is the I/W. I would have an ASI tech come out and check the signal at the NI and at the jack. If the difference in the max is >200 you should have the pairs changed. Your signal at the jack should be the same or sometimes higher if you have Cat-3/5 running from the NI to the jack. A NID filter could also make a big difference over the wall filters.

Terry03

join:2002-01-25
Roselle, IL

Re: I'm at 24,700ft in Illinois

My inside wiring has been tested by an ASI tech. I tried unsuccessfully to get DSL installed 2 1/2 years ago from Covad, ameritech didn't offer it in my area then. Covad's technology then required a separate line for the DSL and Ameritech said no pairs were available. Anyway I had a seaparate CAT5 line run to my den from the NID. The ASI guy Installed a NID splitter and so now my DSL modem is hooked directly into the CAT5 cable. He also could not sync on his sunset with all of the Inside wiring disconnected. I'm lucky that he came out late to see it go down. I believe the problem is EMI from street lights, read my updated review. thanks for the response.
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