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Comments in response to »Review of Comcast by ztmike by ztmike See Profile

Nero534

join:2001-10-12
South Bend, IN

CB Radio

Just a little bit of info for you...I work for a company that fixes the cable equipment, line amps and such, and a radio frequency CAN disrupt your signal. ATT gets the internet feed from sattelites, and a strong radio freq. CAN disrupt your signal.
pandaman4

join:2001-10-26
Louisville, KY

Re: CB Radio

How about some info for you? AT&T does NOT get any IP data from satellite feeds. It's all from Optical Carrier lines(fiber, OC-x). The signal can be interruted locally by an exceptionally powerful CB radio, or, more likely, HAM radio. VERY noticeable TV interference would likely (90% of the time) accompany this. Please note that 11 a.m. to 2 p.m. and 7 p.m. to 10 p.m. are periods of high traffic on the internet, and probably, your local node. If there has been a lot of housing added to your area recently, the the signal may be very weak, to the point of being "knocked out by relatively low power RFI. Also, many installers will say you have a very high signal level just to comfort you, and / or help keep the blame on you instead of cable co., shgould there be a problem in the future. Sucha as is now the case. If you have fiber between the poles in your neighborhood (normally a black sheathed cable instead of coax's silver), or if you have underground fiber warning signs on little green boxes in your area, then Radio Frequency Interference shouldn't be the issue. Nor should node congestion or number of local houses.

YNV

@tci.com
Pandam is absolutely right. I think you may be talking about wireless. As far as the broadband goes it's all fiber.

YOUR_UGLY_VT
Windows Is Crap

join:2001-09-27
Hoover, AL


NO

They do not have nodes mr cable guy they have a privet IP!!! they are just crappy go with AOL PLUS DSL click Here »free.aol.com/tryaolfree/wr31_aol···PQlo0EL% 2bIqAXwUzXuvjNVJ6Szygz7jX6Z25CCFk7o9Ht2yYJl36mg%3d%3d for
Or go to aol.com for more info
[text was edited by author 2002-03-03 00:23:25]
jon1

join:2002-02-28
Lewisville, TX

cb radio

sorry pandaman but they do use satellite feeds i use to have that sys in my home,it to had its issues and me to with there tech help, notice i said use to have in my area they up and bumped over 30k of people just because they sold out to another company,AT&T is just the parent company the company you actually have ??

YNV

@tci.com

Re: cb radio

hmmmmm....I work for the company......I think we are using fiber. Mostly because of the multimillion dollar fiber continent to continent network being built right now.

ztmike
Mark for moderation
Premium
join:2001-08-02
Michigan City, IN
·Comcast

..

um cable interent is not feed by satillites, its all ground based, the networks are connected to bigger networks in the big citys say like chicago there is no satillites involed, thats, satillite interent something totalty different than cable interent.

Nero534

join:2001-10-12
South Bend, IN

Re: ..

...Buzzer sound....WRONG! Like I said, we fix ALL the cable equipment for ATT, THEY USE SATS. get the signal from the larger citys to the smaller ones. I dont care if u believe it or not. I know what the truth is.
C4Xplosive

join:2002-02-21
Vancouver, WA

Alittle HIGH?

Are you on crack? Its ridiculas. Used to be $39 with @Home then they raised it to $45 which was fine with me for the download speeds but then when @Home died and ATTBI took over the speeds are 80% less of what we used to be able to get (capped) and in most areas much like mine they raised the price $5-$10 more for lower service! ATTBI also has way bigger networks then @Home did and even analyst say its a scam to charge more for there service and milk broadband til pretty much no one wants it anymore.

I am sorry but $55 for service that is 80% of what I used to get at $39 doesn't make one damn bit of sense to me.

AT&T get your act toegether and stop screwing your local customers for once ehh!
Scrubs

join:2002-03-14
Lansing, MI

Working For ATTBI

I've worked for @home in it's heyday and now working with Attbi since they took over. Just some info for those of you that think Attbi lowered your cap, they didn't, @home just never enforced their caps on the modems (which by the way was supposed to be 1.5/.128) which in effect caused several bandwidth issues in nodes that are near their modem limit. Yes, the speed did drop when Attbi took over but that is because they are enforcing the caps that @home never did. Myself with @home was pulling 2.3/.130, now with Attbi I'm pulling 1.5/.128, which again is what @home was "supposed" to be capped @. Just a little info.

Nero534

join:2001-10-12
South Bend, IN

Re: Working For ATTBI

Can u answer me this question then, I work for a company that repairs the headend and linegear equipment for ATT, I was told by ATT here in my town, that the internet signal comes from sattellite feeds. Is this true?
Xedous

join:2002-03-14
Federal Way, WA

Re: Working For ATTBI

Nero534.

To answer your question about sat feeds. I dont know for sure, but it could be a possibility. Most of the network is built on fiber, but doesnt mean that it can have some sat in the system.

Hope this helps

X
Xedous

join:2002-03-14
Federal Way, WA


OK...

I as well work for AT&T Broadband. I am an installer, I have a few words for all you people complaining about your service. First, If you are complaining that your speed dropped after the change over. Maybe you should look at what is advertised as your connection speed and then look at what you are actually getting. If it is as advertised then shut up. if its lower than advertised call in and get a trouble ticket started, No the tech support isn't going to get it fixed for you over the phone per say, but it can get some attention drawn to it so it can get fixed. If you are complaining about the price, look around at what other broadband connections you have available any one ever hear of DSL? most local exchange carriers offer DSL upto 7Mb down and 1Mb up. Or you can get a partial T-1 for aound $400/mo. What I am getting at is for the money of around 50 a month it is a good deal. I dont think you will find any connection for cheaper. It may differ in your area, in mine, its the best deal. And hey if your some of the lucky ones out there that ATTBI is your only broadband choice, you can always go back to the great and always fast 56K dial up. Imagine those great 4KB's download speeds. Last of all some of you people need to go back to school to learn how the spell and wright. Who spells the word some as "sum". I am wrong or is that a math equation? The sum of 1 and 1 equals 2. It just makes you all look like idiots. Which you probably are, maybe I was just trying to give you all the benefit of the doubt. I can't wait for some of the stupid comments from this post!!

Have a great day!!

X
[text was edited by author 2002-03-14 23:41:55]

Nero534

join:2001-10-12
South Bend, IN

Re: Working For ATTBI

um i think you should take your own advice mr. installer "wright" is spelled write, you idiot.
Scrubs

join:2002-03-14
Lansing, MI

Re: Working For ATTBI

HEHE
Xedous

join:2002-03-14
Federal Way, WA

Yup.. I think mister Nero534 is just pissed because he looked like the idiot saying that it was satellite feeds.. So what I misspelled 1 word. People make mistakes. I will make sure to run all my posts through a spell checker from now on. Just do yourself a favor and research your thoughts and so called knowledge before you go flapping your jaws. You might sounds more intelligent to the rest of us.

Have a nice day!!

X
Scrubs

join:2002-03-14
Lansing, MI


OK, here goes, most of the networks, (@ least that I know of) are run through fiber to major hub cities. Depending on where you are, depends on where your routed to. Take the system here in Lansing, (just as an example because I'm more familiar with it's operation). The signal goes from your modem to the node which puts it onto the fiber run that all combines to a central location. @ this location will be the UBR. Our system has 3 UBR's and they are @ different locations through the city so that the signal doesn't have to travel far. From there it is ported through an OC3 connection. Now I'm not sure but there maybe more than one OC3 connection so if bandwidth starts dying on one, it moves some of it over to another one. Anyway, from there it is put on the fiber backbone that basically is what everyone else is using, but ATTBI has rented a certain amount of bandwidth on that backbone. There is fiber practically everywhere in the U.S. and so all the cities are already kinda networked together. I'm not saying that some cities might be using Sat. uplinks, but if they are, your lag times will be gigantic compared to the land based. Remember on uplink, your signal has to travel a round trip of around 300,000 miles, (can't really remember how high up they are so that number may be bogus, but I think you get the point) before it gets to the ground and then it has to find it's way to wherever you pointed @.
Sorry, I know this is long, but I hope this makes sense.
[text was edited by author 2002-03-15 09:35:32]

[text was edited by author 2002-03-15 09:38:45]
JONDOE0U812

join:2000-10-09
Portland, TN

High expectations!

you have to understand something comcast is doing a major push to get access in places that none has ever been available before. they didn't have to push your modem online either all they had to do was register your HFCMacID address for your modem on the server. if it's not registered there you gets no service because the modem isn't registered with their server otherwise. i see you took advantage of the $10.00 a month extra for the 6mb speeds i am myself considering that but have until now just been too cheap to do it. but then that's my own demon. I don't know how your installation went but after moving to the Nashvile area from a 3.2mb connection in Knoxville when most people there only got 1.5 on a good day and having to go back to 56k dialup again for 2 years,i was so ready for faster access again i took the cable modem and cable box from the installer that showed up here and hooked them both up myself before he even had the end put on the cable at the tap. haven't had any problems with the service at all here other than a splitter that died and ruined our service for a day then the tech showed up and it was fixed next day. didn't get any wait for 3-5 days like i did with charter in Knoxville. so i have nothing but rave reviews for comcast. Specially since i am a Corporate and government Senior tech support specialist at the largest computer company in the US. and get to speak with peopleon the corporate end of comcast as well as all their technicians and installers and other end users and everyone is totally happy with their service i hear very few complaints out of anyone i talk to no matter where they are. Long and short of it all our service is great and they have a very loyal customer in me for a couple of years now and no intention of going anywhere else with it.
buttafly

join:2004-05-24
North Port, FL

Speed test

I just upgraded to the 6mbp and my speed test have been lower then ever on the download end but the up speed is testing at 750 on average. then using bittorrent i am reaching speeds of 700KB down regularly, That tells me that the speed tests for me, from any site, are not acurate because, i am always getting more than 2mbp. The service is terrible though. When it is great is is FRIKIN GREAT, but 3-4 times a day it shuts off sometimes for more than an hour. I have to un- plug for 7 seconds then plug it back in, blah blah blah. Downloads at night don't finish if i didn't wake up and check. I've had comcast out twice. Once they said it was static electricity and they "said they fixed it", the next time the cable running from my wall to the modem was bad and they replaced it. neither have solved the problem. So in summary, speed test aren't always accurate and upgrades aren't always worth it.

unhappycomper



Tier upgrade to 6.0

Seems to be a common problem. I just upgraded to 6.0/768k and i'm getting 4.0/710k I've called several times today tell them my download speed didn't change. Just getting excuses right now. If it doens't change in the next day or two, i'm going back to regular. I gave up the $22 a month charge to get the extra 2 megs of download speed.
I better get it! If not, i'm going to be a very unhappy computer camper. I went from paying $22 to paying $53.95 a month.
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