ISP Review remarks - dslreports.com

kirk1701

join:2002-05-31
Bowling Green, KY

Finally got ahold of the right person

After weeks of ups and down connection I called my local cable co. bypassing tech support and got ahold of a supervisor there. I told her my situation and was told there was a major outage at that present time and even they did not have internet access but problem was just about resolved. At that same time my cable light on my modem stoped blinking but told her of the up and down connection I had over the last three weeks and she scheduled a tech to come out the following week since this was late friday afternoon. The tech showed up right on Que, replaced the cable line running from the node at the street to the house and checked the line signal again. One thing I will say about the service tech was not very talkative or friendly and acted like it pissed him off because he had to come out but thats been 3 weeks ago and have not had a drop in service since. I now give insight a thumbs up.

permalink · 2002-06-30 23:24:58 · Print ·


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Finally got ahold of the right person

Here we are a year later...