how-to block ads
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umyestheydo
@88.charter-st
| Online billing is availible now! Hey man, Charter takes Debit cards. I dont know who told you that, but they take EFTS, CC/Debit.
In fact if you want to you can set this up online. St Louis area has just been released for "online billing".
Go to update.charter.com and sign in with your user name and password, and you can view your bill, make a payment, or set up reoccuring billing.
You also have the option of recieving a paper bill and/or a notification that your bill is ready to view on the update site via email.
If you dont know your username and password, call tech support and they can assist you with that.
It is highly encouraged that you set up the secret question and secret answer in the Account screen.
As far as outage times go, no one should be giving you a specific time frame. As they have no idea what the problem is or what the fix is.
I say this because we had a few fiber cuts durring the "snowy season" due to whatever, and it took from 4-8 hours to repair those. | |
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ThorinLinderholm
@truelink.net
| charter lies (and/or has poorly informed CS reps) Charter's Residential rep claimed they do no port blocking, and claimed I was allowed to run a server.
That is, simply put, wrong. They do block ports: good luck trying to run a server with their service. Oh, and the terms-of-use that I still can't find theoretically say you can't run a server on a Residential contract (this is according to their business unit CS rep.)
If you want a exactly the same bandwidth, a single static ip (not that I care about the static ip, one can always use a dynamic DNS service,) and your ports not to be blocked, they call it a 'business' account and charge you about 3 times as much for what is otherwise exactly the same service.
They are not alone it this of course, I guess this is the new era where company mottos are apparently: 'Less for more'. I think some idiot suits took the 'less is more' philosophy a little too literaly.
Here's hoping sanity returns to the customer services industries soon (and especially charter, as it is currently my ONLY broadband option. I hate monopolies.) | |
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