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Comments in response to »Review of Covad Communications by kochin by kochin See Profile
DTVrefuge

join:2002-12-31
Scotts Valley, CA

Count yourself Lucky!

Compared to my plight, you are in great shape.
Today marks the 5 week anniversary of my Covad order (I ordered 35 days ago, the day after the DTV announcement). My DTV service quit almost 4 weeks ago (I have had to do with dialup all this time).
Now Covad tells me that their database has a bad entry for my line and maybe they can get me connected before the 6 week anniversary.
Hot swap? NOT!
kochin

join:2001-11-01
Englewood Cliffs, NJ
·Covad Communications

Covad DSL modem arrived

After 5 days without DSL connection, at last I received DSL modem from Covad. It is a 4-port ZyXEL Prestige 643 modem. It appears to be a quite capable DSL modem, but its Web interface is rather primitive.

The DSL speed is 1075~1247/326 Kbps, which is close to Covad's advertised speed (1500/384), considering I live about 11180 ft away from my local CO.

Anyway, I still think that Covad can make this transition smoother by sending the DSL modem in advance.
DTVrefuge

join:2002-12-31
Scotts Valley, CA

Re: Covad DSL modem arrived

Covad sent my modem well in advance of start of service.
At least 30 days in advance.
OzzieC

join:2003-01-23
Staten Island, NY

No problems with Covad and speeds of 1.2

I switched from DTV to Covad and it took them about 2-3 weeks to do to the switch, send me the modem and it took about 10 minutes to get up and running. I really like them. I called Tech Support once and they were fast. I am currently getting 1.2 and can't wait to tweak my system to get the promised 1.5. The only thing I miss is the static IP address. I think I can get it if I pay an extra $10 or switch to the the next plan. For now I will stay with what I got. So maybe some people had some bad experience with them but it's not everybody. Thanks.
tisfido

join:2003-01-29
Austin, TX

Switching From Static w/Nat to Real Static

I spoke to a Covad Rep today and he informed me that you can switch the Zyxel router to bridge mode to get a true static ip connect for those who ordered TeleSoho with the StaticIP/Nat option. You have to sign a Customer Equipment on Premise Addendum to your contract then call Zyxel support to have them walk you through changing the router to a bridge. It is all done via software and apparently not obvious so talking to Zyxel support is required.

krusir

@cisco.com

Re: Switching From Static w/Nat to Real Static

No need to call either covad or zyxel tech support. Check zyxel faq page, (serch for it...) you can find the method how to turn the 643 to a bridg.

After that, get a NAT/DSL router, I use SMC7004ABR. Config PPPoe client in 7004, you are all set.

Simon.
Forums » comments on review of Covad Communications


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