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Comments in response to »Review of AT&T Southwest by boheeber by boheeber See Profile

David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:

Thanks

Stop by the forum and meet the online support gang as well as the rest of the regulars.

»AT&T Southwest

Thanks from one of the online support team members
superunknown
Premium
join:2003-05-21
Spring, TX

Still Rock Solid In Sprin, TX

I also have the expert plus package and have had little to no problems with it since it was hooked up may 2003. There has been only one small anomaly where about every 4-5 monhts my circuit has to be rebuilt on the RT side due to a large collection of line errors that have no explenation yet. With that the router itself has to be rebooted about every 2 monhts to clear the errors on my side. Other than that the line is rock solid and fast.

DSL Statistics:
Type : ALC MULTI-MODE CP
Datapump HW Rev : ff
Datapump FW Rev : 3.9.16
Datapump Vendor ID : ffff
Current Status : LINK UP
Operating Mode : G.DMT
Data Path : Fast
Downstream Upstream
Current Rate : 6016 Kbps 608 Kbps
Maximum Rate : 9549 Kbps 856 Kbps
Noise Margin : 4.0 dB 15.0 dB
Attenuation : 19.5 dB 11.5 dB
Out Power : 16.0 dB 12.0 dB

Near Far
FEC Counts Fast : 0 0
CRC Counts Fast : 4498 0
HEC Counts Fast : 3647 0

Of cource, if any of you might have some insite to why my line is acting up the way it does those few times I'm open to any info Thanks.
Grnbeano

join:2001-11-30
Dallas, TX

Re: Still Rock Solid In Sprin, TX

That 4.0 decibel noise margin down is terrible though.
On an RT it should at least be 16 db.........Might want to
have ASI/SBC check that....Higher the noise margin the better the signal.

FYI:)
Grnbeano

join:2001-11-30
Dallas, TX

Re: Still Rock Solid In Sprin, TX

DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT
Downstream Rate: 6016 kbps
Upstream Rate: 608 kbps
Channel: Fast
Current Noise Margin: 16.0 dB (Downstream), 21.0 dB (Upstream)
Current Attenuation: 18.3 dB (Downstream), 7.0 dB (Upstream)
Current Output Power: 12.3 dB (Downstream), 8.7 dB (Upstream)
DSLAM Vendor Information: Country: {0} Vendor: {00 00 00 00} Specific: {0}
superunknown
Premium
join:2003-05-21
Spring, TX

Re: Still Rock Solid In Spring, TX

Yea we noticed that when we first got the service up and running. I am sitting about 2500 wire feet from the RT so its not a distance issue. Might just be a bad line somewhere, but that was never determined. I'll ask about it next time I have to have SBC rebuild my circuit.
Grnbeano

join:2001-11-30
Dallas, TX

Re: Still Rock Solid In Spring, TX



They usually treat RT connections better, don't know why, just do..Yeah I'm sittin at 937 feet on RT, can't find the damn thing on my property, but speed is just as great as it's always been, just awaiting my 5 static ip's to be provisioned, and get off PPPoE....The 2wire router is really kinda sweet, you can configure each connection either ethernet, wireless, or USB with it's own firewall settings. My PS2 works great too.....

SBC Rocks, until you get transferred to India for support, So, I'll hit the boys here for issues as I've always done.

Cheers

ATTAgent

@teletech.com

SBC ID...

If you had an ID for nine years and you wanted to keep it, you could've done that, the representative who took your call didnt know a thing about his/her job! Im really sorry to hear that! If only I'd have taken your call... Tech Support would've never been R--O-.-B---O---T---I---C---.!
Forums » comments on review of AT&T Southwest


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