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Comments in response to »Review of Optimum Online by trafael1 by trafael1 See Profile

peghede

join:2003-06-06
Arlington Heights, IL

fast or slow?

75 kbps upload? forget this isp man..sucks what good is 5 megs down when u upload is like a 56k modem .lol

GeekNJ
Premium
join:2000-09-23
Waldwick, NJ

Re: fast or slow?

LOL - He was running 2 full-time servers which is clearly against the Terms of Service (TOS) and he got capped for it. Though I've never heard of anyone receiving an additional cap to 75kb, it's possible, but not likely.

150kb is higher then the upload DSL folks in our area so it's certainly no worse, even if capped.
--
Have you tweaked your OOL connection?
iamgod1

join:2001-01-28
Bronx, NY
??? what kind of dialup do you have that has an upload of 75???

MuDvAyNe
Premium
join:2002-03-02
Brooklyn, NY

Re: fast or slow?

A friend of mine was just recently capped, he called up to get uncapped and they were very nice to him.
--
The end of all things to come.

drake
drizzy
Premium,MVM
join:2002-06-10
Brooklyn, NY
·Optimum Online

Re: fast or slow?

said by MuDvAyNe See Profile:
A friend of mine was just recently capped, he called up to get uncapped and they were very nice to him.

I thought subscribers have to beg to have their speed back..LOL..
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Powered By Optimum Online Cable @ 8021/909 & Verizon Online DSL @ 1524/136
Turbonuim

join:2003-02-14
Los Angeles, CA

Re: fast or slow?

its not about begging.. its about understanding TOS.. with the right attitude and tone of voice, an ISP will help you with what they can... vise versa, if your rude and loud, then they will turn their backs..

trust me, i know, i work for one of them.. call me uppper level and the bucks stop with me.. you give me a user who understands what they did was wrong and is friendly, then i will help em.. however, we always have users calling in DEMANDING something to be done about it and how its OUR fault.. blah blah.. all i can say is.. they wont get anywhere with that type of attitude..

just out of curosity.. you siad you were disgusted at this point to call them back.. the last time u spoke with them.. were you calm or mad?

drake
drizzy
Premium,MVM
join:2002-06-10
Brooklyn, NY
·Optimum Online

Re: fast or slow?

said by Turbonuim See Profile:
trust me, i know,

I know you work for Verizon Online Internet Services..:)
trafael1

join:2002-11-30
White Plains, NY
·VoiceStick
·Verizon FIOS
·BroadVoice
·Optimum Online

never spoke to them yet. I shudder in general when I need to talk to customer service... generically... not OOL specifically
for now I will just try to live with the cap. I am kind of intersted to see how bad can it be... if it will really bother me I'll give them a call btw, i am always nice on the phone so I dont think it will be an issue...
trafael1

join:2002-11-30
White Plains, NY
·VoiceStick
·Verizon FIOS
·BroadVoice
·Optimum Online

Re: fast or slow?

never spoke to them yet. I shudder in general when I need to talk to customer service... generically... not OOL specifically
for now I will just try to live with the cap. I am kind of intersted to see how bad can it be... if it will really bother me I'll give them a call btw, i am always nice on the phone so I dont think it will be an issue...
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