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r_agnew

join:2006-12-30
Indianapolis, IN

Bellsouth DSL

I am not at all pleased with BellSouth support. I recently wanted to upgrade my DSL modem with one that incorporated the modem, 4-port router and wireless connections. In researching the DSL configuration for this device, it seemed to offer control over just about every parameter required to make a connection. While I did not expect brand specific assistance, I did expect some assistance with what the parameters sohuld be... at least some of the most basic such as VPI/VCI, mode settings, and QoS. I would think ANYONE dealing with a vendor specific DSL service would know these. I received absolutely NO useful information with the chat session I had. Fortunately for this forum, I was able to get the connection operational. Currently searching for a more technically friendly service. Cost is secondary.
EngineerDave

join:2001-08-27
Hattiesburg, MS

Re: Bellsouth DSL

If you're so tech savvy, why didn't you get the VPI/VCI settings from your other modem? Heck, since you're the expert, why did you even need help?

gflash

@bellsouth.net

Re:bellsouth DSL

If cost is no object and you want a more technically friendly environment you should look into t-1 and the other guaranteed data services that are offered offered. they will answer your questions-- but you have to pay for it
Forums » comments on review of AT&T Southeast


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