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 ChiTang
Premium,MVM
join:2002-08-23
Alhambra, CA | Static is not PPPoE If your DSl account is setup with 1 static IP and you have a wireless router. Just progam the static info in the router and that should be it. This sounds like self install problem in this point. | |
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roamer1
sticking it out at you
join:2001-03-24
Atlanta, GA
clubs:
1 edit | Re: Static is not PPPoE said by ChiTang  :
If your DSl account is setup with 1 static IP and you have a wireless router. Just progam the static info in the router and that should be it. This sounds like self install problem in this point.
3.0/384 service *does* use PPPoE. (It's a BellSouth requirement that ISPs that offer 3.0/384 over BellSouth lines/DSLAMs use PPPoE.)
-SC
--
"it seems like all you ever buy is Abercrombie and cell phones" --a friend
No-Bull SE US Wireless Info: »www.sewireless.info/
Atlanta Apt/Condo Cable & Broadband Info: »www.atlaptcable.info/ | |
| | | ChiTang
Premium,MVM
join:2002-08-23
Alhambra, CA | Re: Static is not PPPoE Original poster said STATIC and then PPPoE. Either way, just plug the info into the router and here we go. | |
| | | | pilotshark
join:2002-10-01
Woodstock, GA |  Re: Static is not PPPoE
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| | | | | jameswade
join:2001-12-09
Hot Springs, NC
 ·US Cellular
·Verizon BroadbandA..
 ·AT&T Southeast
| Re: Static is not PPPoE Maybe you're right, maybe I should accept poor service.
Then it could be that I move a lot because of my work.
Maybe I help a lot of other people with their broadband problems and report what I see could be a problem with their installs.
Maybe I just like to make up problems so that I can post them to see what kind of person I can get to reply.
Hard to tell just looking at a profile 'buddy'... | |
| | | | | | | | fastasican
join:2001-07-08
Atlanta, GA
| Re: Static is not PPPoE Pardon me but I am a little confused about the goal to this thread... Is the original poster looking to an answer to question or just stating his case? My experience has been that the wireless router (linksys in my case) must have PPoE enabled on a DSL network which requires it and that, unless you are using the router as a bridge, you should also include the statip IP in the router inorder to take advantage of NAT and port blocking/firewall protection offered by most routers.
thoughts? | |
| | | | jameswade
join:2001-12-09
Hot Springs, NC
·US Cellular
·Verizon BroadbandA..
·AT&T Southeast
| Re: Static is not PPPoE Sounds like the original poster is a bit confused, but still wanted to post something. In addition he/she wanted to snipe at me a little because of my complaint about poor documentation for some reason. If I had a self install problem there is a good chance that others will... That's what I take away from the original post.
Whether I use the static IP or use DHCP the router still work as a router. Not all DSL requires PPPoE. I had to disable PPPoE and put in a static IP address for my last Covad-based DSL. That was poorly documented too. My previous Covad-based ISP required PPPoE! But it was better documented so I had no trouble that time...
fastasican
Member
2001-07-08
Loc:Atlanta, GA
·Speed Factory
·CYBERONIC INTERNET..
NOTE: this is in response to the post by jameswade
Pardon me but I am a little confused about the goal to this thread... Is the original poster looking to an answer to question or just stating his case? My experience has been that the wireless router (linksys in my case) must have PPoE enabled on a DSL network which requires it and that, unless you are using the router as a bridge, you should also include the statip IP in the router inorder to take advantage of NAT and port blocking/firewall protection offered by most routers.
thoughts?
Original Post:
ChiTang
Premium
Static is not PPPoE
If your DSl account is setup with 1 static IP and you have a wireless router. Just progam the static info in the router and that should be it. This sounds like self install problem in this point. | |
| | | | | Anton74
join:2002-10-05
Mcdonough, GA
| Re: Static is not PPPoE I've been a Speed Factory customer for about 2 years, give or take, and after recently moving (and having had dial-up for a few months), I re-ordered Speed Factory DSL which has been active for nearly a week now.
The one thing that struck me this time around is the fuzzy documentation on setting up the connection. Being a prior customer, the thought of PPPoE never entered my mind (it was always bridged, which is a no-brainer), and the email that was sent to me regarding the installation really didn't bring to my attention that they used PPPoE now (mandated by BellSouth, by the way); there was a "Logon Information" section containing a username and password with no further explanation, which I suspected was for the new account information section on the web site. Then there were 2 Word documents attached, one with the exact same information as the body of the email, and one with setup instructions for PPPoE on Windows XP (to be fair, if I had paid attention to this document in the first place I'd have known about the PPPoE, but I hadn't).
One phone call cleared this up, or course, but I do believe that Speed Factory can improve on this. I consider myself technically savvy, and so once I found out it was PPPoE I was up and running right away, but I can imagine that less experienced users might have more trouble, so I agree completely with jameswade on this issue.
But I also have to say that customer service (and tech support too presumably, I practically never need it) has always been (and still is) outstanding in my experience. This more than makes up for the somewhat lacking documentation, in my opinion, and this is also where they are light years ahead of other (especially large) ISPs.
And by the way, one thing they are clear about is to not enter the static IP in the equipment.
Anton | |
| 
odinthor
join:2004-11-17
Conyers, GA | PPPOE add-on? Win XP has a built in PPPOE client. Did I read you correct that you were told to download and install a 3rd party app? Weird. The native client works great. I use it continually. | |
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