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Comments in response to »Review of Time Warner VOIP by dibbb by dibbb See Profile
AJ023

join:2001-12-25
Forest Hills, NY

Time Warner uses Sprint

Time Warner uses Sprint for the calls.

FYI: IDT is $39. Alot of people keep saying the bells are milking them. They can switch to IDT over the existing copper lines and its the same price as Time Warner VOIP. I would rather IDT since its true linepowered and is the same phone line youve always come to love, but its only $39.

compitalia
Verizon Fios Here I Come

join:2004-12-12
Wantagh, NY

Re: Time Warner uses Sprint

Why the heck would you pay $39 for TW VoIP when you can have a landline for the same price!?! Better yet, get Broadvoice or Vonage and you get better features and basically the same service for 15 bucks less.
--
Opimum Online SUCKS

userinTEXASsad

@rr.com

time warner in north texas, the worst in the WORLD

Garland Texas...12/27/07...highest speed achieved
32Kbps on a 7 meg line...had appointment for a tech to come out, he called 2 times, I was on my phone both times doing other business, but was at my residence, the tech closed the trouble call because I wasnt home (I took the day off work to be there) funny, everytime you call their customer service, you will be on hold for like 5 minutes each time, but they cant make more than 2 10 second calls???? I am fed up, this company has ZERO customer service, both in quality and quantity...I have had this problem on and off since february...just say NO to crappy internet/customer service, dont call TIME WARNER they suck!!!

did I forget to mention that the place the service trucks leave from is LESS THAN 3 miles from my house???

did I forget to mention that I had to cancel the Voip service because the noise on the line was so bad anyone that called me hung up and called my cell number instead???

did I forget to mention that they sent out 5 different "technicians" (I use that term VERY loosely) to my residence between february and april for this problem and it never got fixed until I cancelled the phone service??? and now in november its back down to 35Kbps???
and they cancel a dang service call because I dont answer my phone on demand....screw time warner cable!!!
Forums » comments on review of Time Warner VOIP


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