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tc1uscg
join:2005-03-09
Saint Clair Shores, MI | List getting smaller Well, thanks for that review/issue. If I was to drop my current VOIP provider, I wouldn't be going with rocket. | |
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themew
@66.168.x.x
| Re: List getting smaller Huh??? So in a 30 day month, if you talk for 1 hour for 20 days (3/4 of a month) they cut you off???
Who DOESN'T talk for at least an hour in a day???
I understand about the Packet8 customer with 10,000 minutes being put onto the business plan but 1200 MINUTES??
I'd give Rocket the BLAST-OFF (substitute your own words for BLAST) | |
| | xaraye
join:2001-04-28
Lawrenceville, GA
| i should come here and read about this company before i sign up last month. they did the same thing to me after i had 3 weeks and i mad calls like 1000min i got email says i should change my plan or cancel my service i told them cancel. when i asked them other voip over more mins like 20000mins or 10000min for home plan why you guys offer something like this they couldn't give me a answer bc they dont have one. they are very misleading. every customer should stay away from this people | |
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John wyne
@constellation.com
| Re: List getting smaller I signed up for the service last month and I would not recommend this company.
After a while, I started to get "you have exceeded the number of calls for the day" message when I tried to make an international call. The phone service is very un-reliable. Sometimes I can not dial out and other times I can not receive calls.
I always have to hold for a long time when I call customer service. It took them 2 weeks to fix the problem with an international country that I need to call. | |
| | illustriuss
join:2005-06-23
Miami Beach, FL
| Every company, even PSTN landline companies that offer "unlimited calls in the US and canada" have a cap for residential customers. I used ipfone.com and theirs is 3600/mo. I used to have a landline with MCI's Neightborhood, and they also had a cap that defined you as a "residential user." They are allowed to say "unlimited" under a mutual agreement among phone providers under the definition of a residential user. I solved the problem by signin up for their business plan, this way, I dont' fall under the "residential User" cap. So far, I am happy with rocket, I love the fact that I can use my cellphone to call Italy!!! used to pay 29c/min from my cell... now its free! But anyways, unlimited is not alwasy unlimited and they do not have to tell you that. It is not false advertisement by their standars for a residential user. I'm fine with that, you're still getting a great deal. | |
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