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Comments in response to »Review of ProLog by dodgetech2 by dodgetech2 See Profile
nospeed411

join:2006-01-11
Etters, PA

Hard to believe......

I have the 7000 line with them and can't get any faster than 3000 . Damn blue ridge cable blames PTD and they blame Blue ridge....customer sevice is a joke!!!! I am cancelling and going back to DSL . Yeah its slower but maybe I will be able use the computer everyday. Which is more than I can say now....its a 50/50 shot as to whether I will have service from one day to the nex.
thirteenva

join:2004-05-15
Saylorsburg, PA

Re: Hard to believe......

I've had the same experience as you. At my peak I'm in the high 4's. Blue Ridge tells me its due to 'peak' hour usage, but I feel that's a pretty weak excuse. I've had other cable providers and I've never seen peak usage cause me to lose 3mbs worth of speed during those times.

dodgetech2

join:2002-01-01
Gouldsboro, PA
·ProLog
·Vonage

It might be my area..Im in Gouldsboro, and most people here dont utilize the service.......There were a few issues back in March with speed, but its fixed now and I still get ~9000 down and ~750 up.....never any peak hour slowdowns.....

ihope you get your problem resolved..
Tazwarez

join:2004-09-15
Wilkes Barre, PA

Slow speed....

I have the G-7 service and the best I can get is 4200/764 the will not do anything about it when I had the 3mb service I was getting 4000/750.. now I am paying more and getting less..

dodgetech2

join:2002-01-01
Gouldsboro, PA
·ProLog
·Vonage

Re: Slow speed....

Stay on them...make then fix it
Here are my last 4 tests....Maybe Im just lucky, but my line is fast and reliable.....

Time (EST) Test Results.. Comment..
2006-05-26 08:03:48 Speed test @ ec 9216/730 kbps
2006-05-07 09:55:03 Speed test @ ec 9187/731 kbps
2006-04-28 14:58:57 Speed test @ ec 9172/731 kbps
2006-04-01 09:01:46 Speed test @ ec 9142/732 kbps

Eat Me

join:2002-09-25
Sussex, NJ

CAPS!!!

SE Cable and PenTeleData is well known for their cappage.

I'm quite surprised you haven't mentioned this!

dodgetech2

join:2002-01-01
Gouldsboro, PA
·ProLog
·Vonage

Re: CAPS!!!

said by Eat Me See Profile :

SE Cable and PenTeleData is well known for their cappage.

I'm quite surprised you haven't mentioned this!
I have had no problems at all with caps..
Been using the service for 4 years with 4 computers and 2 teenagers in the house....

not once have I been warned or anything

I can look at my last 4 months of bandwidth on the website and I average about 250Gb a month ...I have been as high as 350..
so maybe its just in NJ they do it..they certainly are not known for it where I am

Eat Me

join:2002-09-25
Sussex, NJ
·PenTeleData
·Future Nine Corpor..
·VOIPo
·Vonage

Re: CAPS!!!

said by dodgetech2 See Profile :

I can look at my last 4 months of bandwidth on the website and I average about 250Gb a month ...I have been as high as 350..
so maybe its just in NJ they do it..they certainly are not known for it where I am
I've not had any run-ins with SE Cable either, and I have gone over the cap when I was on 10M service (with a 40G cap).

But I know people on blue ridge cable in PA who have had problems with PenTeledata writing them letter after letter and making all sorts of threats when the cap is exceeded.

pende_tim
Premium
join:2004-01-04
Andover, NJ
·ProLog
·ViaTalk
·Verizon Online DSL

A lot of disconnects lately in Andover

My internet service was really stable here in Andover until some last Wed 5/27/09. I used to have a constant connection for weeks at a time with the same IP address in the 24.*.*.* range.
Lately I have been seeing momentary drops, at least once a day, with a new IP address from 24.XXX.XXX.XXX and 70.*.*.* pools

Don't know if "they" are having issues or some company policy has changed. Makes me a bit nervous that something has changed, and not for the better.

Tim
--
The difference between genius and stupidity is that genius has its limits.
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