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Comments in response to »Review of Lightning Bolt DSL by Markypu by Markypu See Profile
aaron12345

join:2002-12-17
Falls Church, VA

sleep

A client who's network I manage has them at their office and whenever there is a problem no matter what time of day or night the same people answer a phone or email with outstanding support. Brent if you read this... when do you and your employees sleep?

LBDSL
Lightning Bolt
VIP
join:2002-01-07
Auburn Hills, MI

Re: sleep

Thank you

We have a very dedicated staff. I myself have been known to be in the office 16-18 hours per day, and I have been very lucky to have found a number of other employees who care very much about our company, and our users. Some of our support staff even respond to emails from home, when not officially working.
--
Lightning Bolt Technologies
phaqu

join:2005-05-26
Marietta, GA

Re: sleep

Keep up the good work. I also have a very dedicated dsl company ,and man,... it makes a world of difference. You must keep your service and support going strong, and you will come out on top of the pile. The big companies only cares are bottom line profits(in my eyes). I understand you have to make a buck, but your customers are the ones that should come first,(they are the reason your here, and the ones spending their money on you). And aaron.... spread the good news, people will listen.

waffleburger

join:2008-08-22
Blairstown, NJ

WHAT

your sticking with some no-name company and VERIZON FIOS IS AVAILABLE IN YOUR AREA??!?! AND ITS CHEAPER????? WTF
unknownone

join:2007-07-21
Elmhurst, NY
·RoadRunner Cable

Fios is avail and you still haven't jumped on it?!?

I agree with waffleburger, I've been with Lightening Bolt for slightly over a year now, I have adsl2+ which cost me $129/month (+5 ips). If I had a FIOS choice, I would jump on FIOS in a heartbeat. Sure Lightening bolt connection has given me no problems and is solid but FIOS 20/20 @69.95/month!!! I could almost get 2 FIOS 20/20 packages for the same price I pay for my adsl2+.

If FIOS is available in your area, wh not try them out; keep lightening Bolt and try FIOS for a few months if FIOS is reliable enough for you then drop DSL.
Forums » comments on review of Lightning Bolt DSL


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