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 Lenagainster
join:2005-01-07
Silver Spring, MD
 ·VoicePulse
 ·DIRECTV
·magicjack.com
| drop Cavtel Read some of the horror stories about Cavtel. (Comcast has 'em as well, I'd bet.) Consider how much trouble it is to get away from Cavtel when you want to cancel. I'd suggest you take the Comcast offer for a year, maybe two, and hope that FiOS is available by then. | |
| | wayne8888
join:2005-10-16
Baltimore, MD
 ·XOHM WiMAX
 ·Cavalier Telephone
| Re: drop Cavtel I hear you.......I have cancelled Cavalier 2 times in 2005 alone. The first time due to slow night-time DSL (which has been remedied ...maybe due to network improvements needed for IPTV) and I cancelled the second time when they messed up my Phonom (VOIP with which I never got dialtone). Interestingly enough, I suddenly started getting Phonom bills (and collection threats) in 2007 like a year and a half after cancelling. It took 2 phone calls (using my Viatalk VOIP conection LOL) to straighten that out. You're right..... with upstream and downstream power boost now and hopefully blast service soon for less than $42 from Comcast, I can't drop them. I will have to drop Cavtel (even with 7mbps down and 800-900 kbps up) unless they give me this dry-loop DSL for like $25/month. Then I might keep both while waiting for FIOS or for Docsis 3.0 from Comcast.....hmmmmm.
Wayne | |
| 
Coreng
| Avoid Cavalier AT All Cost I had Cavalier for a little less than a month and only had a working internet connection for 4 hours the whole time and I also had problems with my phone line. It took almost 3 weeks just to get rid of them because of a freeze they put on your line and don't notify their customers of. I found this out after calling AT&T to see why I hadn't been switched yet. Continuous calls and hours on hold to customer care did nothing. Never got a straight answer from anyone or any follow ups with repair tickets. After finally switching back to AT&T it took me filing a complaint with the Michigan Public Service Commission to get them to stop billing for their shitty service and close my account. I would never use Cavalier again even if I was offered a years service for free. | |
| | wayne8888
join:2005-10-16
Baltimore, MD
·XOHM WiMAX
·Cavalier Telephone
| Re: Avoid Cavalier AT All Cost I have heard about those horror stories. I'm sure that they have numerous complaints filed. I have been able to quit two times since 2005 without problems. Ironically, this time I am happy with the speed and service but may have to cancel them because Comcast matched the price.
Wayne | |
| | | wayne8888
join:2005-10-16
Baltimore, MD
·XOHM WiMAX
·Cavalier Telephone
| Re: Decisions, decisions, decisions Hi......Actually, my problems with Cavalier started in in 2005 during two periods, at that time I found their peak time DSL speeds to fall off dramatically (this was early 2005). I dropped them and went to Verizon DSL (April 2005) and then to Comcast HSI in May. Later, while still with Comcast, I tried Phonom (Cavtel's VOIP ). I never even got a dial tone (amounted to standalone DSL with high off peak speeds but still relatively slow peak usage time download speeds). I dropped them again (late 2005). My ratings were very low at that time. They actually tried to charge me for undelivered Phonom service ( more than a year and a half later LOL). I increased my ratings based on my November 2007 experience with standalone DSL service. I have no doubt that others have problems with Cavalier (been there twice). My ratings are for my current experience with them. I find that their tech support is head and shoulders above the clueless folks at Verizon. I have been lucky enough not to have to deal with their less than stellar Customer Service this time around. I have not dropped them yet but I probably will in January if they don't drop my standalone DSL price to $25-$30 (mainly due to the speed, the free McAfee products and the SSL features from Comcast that allow you to use email clients like outlook, outlook express etc to send email no matter which ISP you are connected to at that moment). Cavalier is a much better value for me than Verizon DSL (being more than 3 times faster than V*) but Comcast is a better value than either for me (especially after they lowered my price to $41.70 per month for the fastest speed tier).
Wayne | |
| | wayne8888
join:2005-10-16
Baltimore, MD
·XOHM WiMAX
·Cavalier Telephone
| Hi......Actually, my problems with Cavalier started in in 2005 during two periods, at that time I found their peak time DSL speeds to fall off dramatically (this was early 2005). I dropped them and went to Verizon DSL (April 2005) and then to Comcast HSI in May. Later, while still with Comcast, I tried Phonom (Cavtel's VOIP ). I never even got a dial tone (amounted to standalone DSL with high off peak speeds but still relatively slow peak usage time download speeds). I dropped them again (late 2005). My ratings were very low at that time. They actually tried to charge me for undelivered Phonom service ( more than a year and a half later LOL). I increased my ratings based on my November 2007 experience with standalone DSL service. I have no doubt that others have problems with Cavalier (been there twice). My ratings are for my current experience with them. I find that their tech support is head and shoulders above the clueless folks at Verizon. I have been lucky enough not to have to deal with their less than stellar Customer Service this time around. I have not dropped them yet but I probably will in January if they don't drop my standalone DSL price to $25-$30 (mainly due to the speed, the free McAfee products and the SSL features from Comcast that allow you to use email clients like outlook, outlook express etc to send email no matter which ISP you are connected to at that moment). Cavalier is a much better value for me than Verizon DSL (being more than 3 times faster than V*) but Comcast is a better value than either for me (especially after they lowered my price to $41.70 per month for the fastest speed tier). I a am a few hundred feet from FIOS territory. As far a I know, there has been no negotiation between Verizon and the city of Baltimore to bring FIOS to the city. So I look across the nearby city/county line with envy!
Wayne | |
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