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Forums » comments on review of INTELLIVEX CONNECT

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Comments in response to »Review of INTELLIVEX CONNECT by anon See Profile
Anon

Good job, Internet Connect

I am also in Arlington, VA and the service has been excellent from day 1. No installation problems, everything has been running reliably since April 2000. My contact is 416/416 for $59 for two years. Actual speed as measued by the speed test tool on this site is more close to 380/380. I am note using ICNT's email servers because I have an AOL account.

- Mike Yudin
mikeyudin@aol.com
permalink · 2000-08-04 14:20:08 · Reply to this
lloydb

join:2000-09-19
Freehold, NJ

not reliable service

My experience with InternetConnect has not been as positive. My initial set up was completely wrong as the sales rep entered my personal data into the system incorrectly Even thought I called, left voice mail and left email, he never corrected the information. I had to go to the head of sales to get my data corrected. I still have intermittent email and service outages at least twice a week. I have called quality assurance and expessed my displeasure. My main complaint is that I get the run around on my initial call. If they would just be honest and tell me that they have a router problem up front I could live with that. But they always tell me to reset my modem and reinstall my software. I am not an idiot and don't appreciate being treated as one. The website is never up to date with service outage reports, so that is useless.
permalink · 2000-09-19 08:27:14 · Print · Reply to this
Forums » comments on review of INTELLIVEX CONNECT

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