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Forums » comments on review of AT&T Midwest

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Comments in response to »Review of AT&T Midwest by DoubleK by DoubleK See Profile

coreng



Highly recommend AT&T

I have been a customer with at&t for the past five years. They provide solid knowledgeable and helpful service. I have had some minor problems with my dsl service but nothing that was not fixed in a timely manner and usually it can be fixed over the phone with technical support. The longest I ever went without internet service was about 3 days. I never knew how good I had it with AT&T until I switched to Cavalier telephone. I was with cavalier for less than a week before I called and switched back to AT&T. Due to Cavalier's incompetent customer service and tech support that took almost a month to happen and they are still billing me for their service even though I am now back with AT&T. I had Cavalier for almost one month and never had a working internet connection. I am now back with AT&T and a very satisfied customer. My phone and internet are working perfect. Their were a few quirks to work out with my dsl due to re-registering my account and initial start-up but nothing that was not fixed over the phone. By the third day my dsl was working 100% and I have had no further problems. Glad to be back and will never switch again.
permalink · 2007-11-07 11:27:43 · Print · Reply to this
DoubleK
Doublek

join:2003-03-04
Beloit, WI
clubs:
·AT&T Midwest
·Charter Pipeline

1 edit

In reference to middlemen

Alot of these fly by night companies such as Cavalier and Tds Metrocom offer lower prices but at the expense of what? I can simplify this for anyone thinking of switching to a third party reseller. Who do you actually see during an outage working on the network? Cable and Phone company. There are currently no real third parties.

WIMAX Soon! Over the lips and through the gums, look out 4G here we come!
permalink · 2007-11-08 22:22:26 · Reply to this
Forums » comments on review of AT&T Midwest

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