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 reikoshea
join:2006-07-10
Flower Mound, TX
| A little help. You said that this was for your fax line as well. Some newer hefty fax machines (like HPs all in one machines) like to send out packets on the high end of the analog band (4khz i think) and sometimes the filters dont always catch it. you might want to try and daisey chain a filter for your fax and see if it fixes your problem. Also, make sure the modem isnt ontop of an electromagnetic device (this includes cell phones, cordless phones, monitors, large lamps and house arrest bracelets). | |
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Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ
 ·Verizon Online DSL
| Re: A little help. If only it were that easy. It's a much older fax, that rarely gets used, and in originally troubleshooting the issue, all of the above has been looked at. The first thing I did was test from the NID before calling. The issue affects a number of users, and there is a very long thread (400+ posts) concerning it in the Verizon forum. Thank you for commenting. | |
| Britty0413
join:2006-11-03
| fax Ok first of all your fax machine must be filtered! DSL signal is on a higher frequency on the line. Your voice and dialing go through lower frequencies The filters that verizon sends out are low pass filters which mean that they stop the dsl signal. If your fax machine wants to dial out it has to have that filter! If it does not have filter it will interfere with your signal meaning that you either will not receive "sync" or you will experience slow throughput because it degrades the signal. Anything in your house even alarm systems have to be filtered! | |
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Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ
·Verizon Online DSL
| Re: fax Everything is filtered. There is no problem with the line. The line has been tested by me inside with nothing else connected as well as outside at the NID, and by 2 techs both of which were actually competent. All results were the same. The line is actually better than most, with modem stats better than anyone else I've yet to come across. There is nothing going on with the line at all. It is a networking issue, plain and simple.
It's nice that you decided to make a reply to this as your first post, but maybe you should have investigated a bit first. I have been very active in the Verizon Forum for the last year, first in figuring out what was happening, and then in helping others that have come across it. It was my sole reason for joining here in the first place. I am by no means an expert at anything, but I am fairly knowledgeable and far from clueless, and this is one thing I know almost as much about as anybody, and with the help of those I would consider nearly experts, would be very confident in saying we know all about. | |
| maicomike
join:2009-01-31
Clementon, NJ
1 edit | same old story here i live down the hill from ya in clementon. about 3 weeks ago the though put of the dsl conection has ben degrading.
one phone tech fould the problem as being a switching station problem. a number of calls later thay say the line is ok lol and it my compy but then I told them I tried 3 compys and they gave the same results. sevice was good until then. tech is coming soon. I dont hold out hope it will get better. I know they are doing a upgrade in the area for fios, I wonder if thats what the bottleneck is?
thx mike | |
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Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ | Re: same old story here Head over to the Verizon forum for some help. | |
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