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Forums » comments on review of Cogent Communications

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Comments in response to »Review of Cogent Communications by elvey by elvey See Profile

bandychick

@cogentco.com

Answers to your comments

Just to let you know there are 2 reasons why the price is not listed. #1 Because it is NOT available to the general public.Customer must be in a "lit" building. #2 The pricing is based on the length of contract. It is $1000/100 Mbps on a Month to Month, It is $900/100Mbps on a one year contract and it is $800/100 Mbps for a two year.

The price is up to the customer. Setting are usually set up wrong by the customer so they receive incorrect throughput! Thanks have a great day.
permalink · 2007-04-06 18:22:53 · Reply to this

elvey
Spamassassin

join:2001-02-17
San Francisco, CA
·Pacific Bell - SBC
·Comcast
·SONIC.NET

1 edit

Re: Answers to your comments

Those aren't valid reasons for not listing prices. The same goes for all DSL providers, yet they often list prices. In fact, it's more complicated for them, but they often still do it. Different customers can get different speeds, or can't get service at all, depending on how far away from the CO or RT they are (i.e. whether they're 'lit'), and what features they want.

However, it IS time I update my review.
--
SBC is the world's second-largest SpamHaus and leads an
Organized Crime Syndicate.
Also see TURN.org or UCAN.
permalink · 2007-04-09 12:36:33 · Print · Reply to this
killbam

join:2007-10-04

Re: Answers to your comments

Admitting that most customers set up your service wrong would indicate a severe problem with the communication your company provides to it's clients. At this price range, I would expect ANY company interested in a working relationship to provide AT LEAST enough support to set up your product correctly.
permalink · 2007-10-04 19:28:15 · Reply to this
Forums » comments on review of Cogent Communications

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