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Comments in response to »Review of Verizon BroadbandAccess by Randy by Randy See Profile

mayflower

@myvzw.com

verizon usb720 slower than dialup

My office allows me to telecommute, but I have to pay for internet service and the only option for "high speed" is Verizon two-year contract with a $185 cancellation fee. There is no DSL or cable internet out here. I got the USB 720. It worked fine for the first month, but now, it is slower than dialup. I get kicked out of my office network and sometimes disconnected. It takes detective work to get support from Verizon. Try finding the number. Support did nothing anyway, except kept me on the phone for about an hour. There is no consumer protection anymore, but I feel that Verizon committed fraud. I can't believe that I have to pay 185 to cancel my service when they aren't providing the service they promised.
Forums » comments on review of Verizon BroadbandAccess


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