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Comments in response to »Review of Site5.com by Nightfall by Nightfall See Profile

Vahan Avagyan

@adslplus.ch

NO responses or NON helping responses!

This is the 4th day I ordered an account and still don't have ANY way to move forward. I got a Dashboard login/pass and when I log in, its taking me place where shows that I have no any packages.

I am trying to talk to support (NO phone, NO chat is working). I submitted a Ticket - NO answer. I emailed them asking what is next - I get no any helpfull answer. I feel like this company is going to CLOSE or it's already closed!

Regards,
Vahan

Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
·Site5.com
·AT&T Midwest
·Comcast

Re: NO responses or NON helping responses!

said by Vahan Avagyan :

This is the 4th day I ordered an account and still don't have ANY way to move forward. I got a Dashboard login/pass and when I log in, its taking me place where shows that I have no any packages.

I am trying to talk to support (NO phone, NO chat is working). I submitted a Ticket - NO answer. I emailed them asking what is next - I get no any helpfull answer. I feel like this company is going to CLOSE or it's already closed!

Regards,
Vahan
I apologize for your bad experience with them. To be honest, I have never had these problems before. Especially during setup.

Have you tried going to the community forums, making a login, and asking your question on the forums? Maybe someone there can help you out.
--
My domain - Nightfall.net

Vahan

@adslplus.ch
I just got my order canceled with them. Pretty sad but what could I do. I can't work with such slow turnarounds.

Vahan

Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI

Re: NO responses or NON helping responses!

Sorry to hear about your negative experience. I would strongly urge you to post a message on the message boards and explain your situation and experience. If they dropped the ball, they should know about it.

Good luck!

shofs

@mindspring.com

Site 5 is Top Notch!

Site 5 is a very stable, committed host service. Ive been with them for almost three years and besides a burp of a few minutes downtime which m-i-g-h-t occur every six months, the service is perfect - and wicked fast. POP is excellent, the Dashboard comprehensive, and support tickets are typically answered within 30 minutes. All for dirt cheap rates.

Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
·Site5.com
·AT&T Midwest
·Comcast

Re: Site 5 is Top Notch!

said by shofs :

Site 5 is a very stable, committed host service. Ive been with them for almost three years and besides a burp of a few minutes downtime which m-i-g-h-t occur every six months, the service is perfect - and wicked fast. POP is excellent, the Dashboard comprehensive, and support tickets are typically answered within 30 minutes. All for dirt cheap rates.
I agree 100%

As my review states, if you are someone who doesn't make a ton of radical changes to your site, Site5 is your host. For people who need constant assistance or do a ton of radical changes such as to SQL databases and such and need hand holding, Site5 may not be for you. Just like any webhost, you get what you pay for. For people who need a lot of personal attention, there are webhosts out there that are double the price that would be happy to do that. For us experienced users though, Site5 is simply awesome.
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