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a whb client
@rr.com
| Everything is down right now Webhostingbuzz has been down today on and off. Right now it's down. When I say they're down, I don't just mean one site, or one server. Their main public site is down, their support site is down, and my server is down. This has been happening on and off all day, 5 times that I've counted (who knows how many when I wasn't looking).
So, guys, I know you don't like sending out things like, oh, I don't know, EMAILS, to do things like INFORM YOUR CLIENTS about just what the hell is going on, but if you're reading this, how bout sending out an email when shit happens? Thanks. | |
| | WHBCTO
join:2006-04-27
UK | Re: Everything is down right now Err, all servers and networks are running fine. This sounds more like an issue with your ISP. | |
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WHB customer
@comcast.net
| site down My site has been down almost all day so far. I don't go over 1% bandwidth monthly. I wonder why it has been down so long. The support forum says shared9 is fine, but I can't check mail, go into my ftp, or see my site. I wish I could actually know what is going on. Hmm | |
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NewWHBCustomer
@insightbb.com
| So Not happy with webhostingbuzz I've been pretty loyal to Siteocity.com for hosting... but because WHB has gotten such great reviews I decided to try them out with my site... even though they were twice the price of siteocity.
Since I've been with them (less than a week) My site has been down at least once a day! When I talk to them on live support the only person that ever answers is Vita (who is not that nice) The site normally comes back up within 30 mins or so, but Would not ever recommend them as a hosting company | |
| | WHBCTO
join:2006-04-27
UK
| Re: So Not happy with webhostingbuzz We have escalation channels if you are not satisfied with any aspect of our service, and we do everything in our power to correct anything.
We have support forums, which include our status area, which update you as to anything that is going on.
We also widely publish our management team's email address to get in touch with - management[at]webhostingbuzz.com
So please do get in touch if you are not happy, and we'll do what we can to change this. The vast majority of our 15,000 customers are very happy with the services we provide. | |
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