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Forums » comments on review of Light Speed Wireless

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Comments in response to »Review of Light Speed Wireless by tanaray2k by tanaray2k See Profile

JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE

huh?

So you've gone through all this yet stayed with them for 3 years?
--
"ONE team - ONE city - ONE dream!!"
permalink · 2007-04-27 17:22:46 · Reply to this
tanaray2k

join:2007-04-26
New Philadelphia, OH

Re: huh?

Oh maybe I didnt mention we were under a contract to keep them for 2 years and when they replaced the antenna they had me sign off again, we could have switched later but were continuously promised as soon as they switched the towers over we would have no more problems. I really hated to hang on thru all this just to quit them when they were finally going to work out all their problems.
permalink · 2007-04-27 23:59:34 · Reply to this

DrModem
Premium
join:2006-10-19
USA

Re: huh?

sue
permalink · 2007-04-30 14:03:20 · Reply to this
tonyp56

join:2005-12-12
Yale, OK

Why would you stay with this company?

Some issues I have here, 1) $99 to get on AT&T's DSL line? What? Is DSL available in your area? If it is, why would you sign up with this company? Additionally, I can't see why it would cost you $99 to get on DSL. When I signed up about a month ago here, they charged $49.99 for modem, and I would have got that back with rebate--long story, signed up, ended up not being able to get, so canceled and sent back equipment. 2) If you do the same thing over and over again, in this case, listen to what they tell you, and get same results over and over again, why would you even think about staying with them? Leave them, don't look back and especially if DSL is available to you. Cancel this crappy service and call AT&T and get DSL. End of story...
permalink · 2007-05-03 00:46:21 · Print · Reply to this
tanaray2k

join:2007-04-26
New Philadelphia, OH

Update

I called and told them to come take their equipment off of our roof since they would no longer be providing me with service per the letter they sent to me. They said they would come get it for a fee of 35.00 or I should take it down my self and drive it the 60 miles to their offices. I was told that my account would stay open and be billed as active until they got their equipment back, in spite of the fact they quite providing me with service. so basically they extorted even more money from me! I told the person i spoke with that it made no sense to continue billing me after THEY sent me a letter and THEY would no longer be providing service after the 1st of may. I told him it would be like me quitting my job and then expecting my pay checks to continue.
I did move to another company and who came out quickly and set up my equipment and did it for less than 50.00 with 29.99 a month and the new service doesn't lose packets or for that matter hasn't had ANY down time since we have had it since may 1st my new service is awesome and reliable! I even
permalink · 2007-05-07 23:07:08 · Print · Reply to this
Forums » comments on review of Light Speed Wireless

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