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Comments in response to »Review of Verizon FIOS by Beefncow by Beefncow See Profile
supertech315

join:2006-03-01
Perris, CA
·Verizon FIOS


1 edit

Have someone check it

I have seem problems like is the browser and downloading firefox fixes the problem . or you could have a bad ont/ router . the techs has a laptop where he can check the speed and other system he can log to see if there is a problem with the ont. Give that a shot and if he tells u is your pc tell him to show u the speed test results on HIS laptop coming from the router ( note that is the problem is your pc you will have that problem with any ISP). GL
ITALIAN926

join:2003-08-16
Stratford, CT


2 edits

Re: Have someone check it

Sorry dude, but youre off your mark. This has NOTHING to do with people in your area getting the service. I have run hundreds of speed tests on FiOS customers lines and not ONCE have I gotten below 19500 on the DL and 4500 on the up. Yes, even with a maximum 32 customers on a splitter. Usually, I get 20200-20800. You likely have a physical problem, whether it be wiring ... ( do u have coax or ethernet to the router ?) or a bad ONT or router.

You think going to a cable company will fix this problem of "shared " bandwidth ? Thats straight out funny. I like to amuse myself by running speed tests on cable modems before I yank'em out. LOL.

I have an idea... CALL TECH SUPPORT. Perhaps someone re-provisoned your line DOWN in error... maybe they can test and see a problem. If youre a video customer as well, your routers are under warranty.. and of course, any defective ONT is under warranty.

scoopy03

join:2003-05-06
00000
·Verizon FIOS

change your rwin settings

you need to change the rwin settings on you wont ever get the speeds you are suppose to be getting. more than 1/2 of the people never optimize their connection (change the rwin just like how people used to have to adjust their carbs in cars back in the day)....if they did they would be much less negative reviews/feedback. use 256960 rwin with the program drtcp and change mtu to 1500 if you are on dhcp. then reboot (both modem and computer) and tell us if you are still having the same problem.
--
Member of FIOS tech forum.

Kylemaul
Lovin' My Firefox 1.5.x
Premium
join:2001-03-30
North Port, FL
clubs:

(no subject given)

Double check that RWIN. Made a huge difference for me. Check your wireless--make sure nobody else is tapping in, too. That said, based on your description, I'm gonna guess bad router or ONT?
NbWY1

join:2003-05-23
Columbia, MD
·Verizon FIOS
·Vonage

FiOS

The tech who installed our 15/15 service (later upgraded to 20/20) said we were the 28th person to receive service on our node, I'm assuming it has a max of 32 houses. Pulling 20.8/16.9 isn't too bad during peak hours
Beefncow

join:2001-04-23
Riverview, FL

reply to all

I have added an update all but trust me I have been at this way to long to not know all the tricks of this stuff.
waiting4fios

join:2005-04-08
Howell, NJ
·Verizon FIOS


1 edit

Re: reply to all

Nowhere in your post do you say that you've had a technician come and check your line. I'm not doubting that you are getting slow speeds but you don't sound as smart as you claim to be. Have you replaced the Verizon router with another Verizon router (if coax) or any other router (if ethernet) where you can unequivocaly say the problem is not the router? Have you replaced the ONT? You say that you are smarter than tech support, but you seem too dumb to check/replace the most likely cause of your slowdown. I have fios service for about a year now, and just 2 months after it was installed my 20 mb service dropped to 10mb. I ran dozens of speed tests, same result. I called tech support and they noted that I had an ethernet install so they released the dhcp lease from ont to router and asked me to plug my laptop directly into the ethernet port. I did and ran speakeasy speedtest and pulled 21046 down and 4720 up. It was obvious to both me and the tech support guy that the problem was the router, it was replaced the next day and 8 months later I'm still enjoying 20700 down 4600 up on a splitter that is maxed out with 32 subscribers. So i'm sorry if I've come down hard on you but you seem to blame Verizon for a problem that you won't let them fix. It has already been suggested that you have a tech come test the line with his laptop and fix or replace whatever the problem may be. Until you have completed that step your rant has no credibility whatsoever.
Beefncow

join:2001-04-23
Riverview, FL
·Verizon FIOS

Re: reply to all

Ok lets take this one at a time, first I have had tech's from Verizon here and they have had their laptops connected to the same router. When on their laptops we get comparable speeds on their laptop as on my new comp. Next I have changed the router more than once and with different brands too, I still the same issue. When the Verizon tech were here he tried the old lets try Verizon's site and naturally the speeds exceed the advertised speed IM paying for. As for the Ethernet card it is part of the computers MOBO, but I have gone one step farther and gone to a separate E port card, all with the same results in relation to speed. The action tech router has been a known trouble maker for Verizon but the other options they provide do not change speed values. As for Fire fox I use it and Chrome now more than IE at least till the rest of the world gets clue IE is nightmare I still have top use it on some websites. Chrome,Firefox and Opera do have less issues than IE does but it is no more than 2k at best when it comes to speed. I have tried many sites on DSL Reports and all have about the same speed. Their are a few that can show me a speed of 20 mb or more (»www.carolinanet.com...I just tested speed as I was typing it was...26876kbps down and 4772 kbps up)I used that one for the sake of using one to establish a point of view, but most show 4-7 mb just about as low as most others. So with all this being said I am looking deeper into the trouble. I have let it slip way to long as I will be having yet Verizon tech (number 4) out here to check the issues again. As for the other parts of the system ONT,OPSU,BBU all have been replaced and still the same issues arise. I even purchased a new Computer with the new I7 core processor and it made very little difference. So I will give it yet one more try with tech like I stated earlier. I have done everything possible to resolve it other than replacing the fiber to my house.

FTTC

join:2008-10-01
Mount Rainier, MD

huh

You cant even spell spent right

birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI

Re: huh

pot kettle black
terabit

join:2002-12-18
Littleton, MA

Experiencing same degraded speed issue.

When I had FiOS 20/5 originally installed, I consistantly measured speeds of 18.5Mb / 4.5Mb. Now I am at 7.5Mb / 4.3Mb at best, which also drops down to 1.7 Mb down / 2.3 Mb up. I'll call tech support when it becomes more painful.
Beefncow

join:2001-04-23
Riverview, FL
·Verizon FIOS

Re: Experiencing same degraded speed issue.

Terabit, I had the same problem when I had DSL from verizon, they would install it and it ran great for a while. I then noticed a big drop off, I then found a class action law suit that was filed on behalf of others experiencing the same issues. I have since noticed the same issues with Fios I have replaced or changed all that's possible on my end. So the ball is in Fios court hopefully they learned from before.
W3BNR

join:2005-03-18
Phoenixville, PA

Verizon Fios

I've been on Fios for over a year now. Using the Broadband sites I get inconsistent readings. Probably due to the usage of the free testing.

But when I go to a Frontiernet speedtest site I seem to get consistent readings of over 19Mb upload and over 4.5Mb download.

Try this site and see what happens:
»leola.speedtest.frontier.com/

Pingmeister



Re: Verizon Fios

said by W3BNR See Profile :

I've been on Fios for over a year now. Using the Broadband sites I get inconsistent readings. Probably due to the usage of the free testing.

But when I go to a Frontiernet speedtest site I seem to get consistent readings of over 19Mb upload and over 4.5Mb download.

Try this site and see what happens:
»leola.speedtest.frontier.com/
How ironic - you use Frontier to test your speed, and Frontier customers may never be able to get the speed that you do, from their own speed test site.
Beefncow

join:2001-04-23
Riverview, FL
·Verizon FIOS

Speed tests on their sites

Howdy W3BNR,

Pingmeister makes a good point you will always get a higher than average speed test result or ping when you use the people you buy your Net from. If you are on their ISP and you test your speed it never leaves their network infrastructure so it never really can be accurate, unlike if you went to an outside source for your speed test.

Not all speed tests are created equal either some are loaded with things not needed to test your ping or speed or line quality. The best ones are simple point to point ones where you get results and not ones that vary every time. If you get one like that then find a new one because it might not be on the backbone like it needs to be to be the most accurate.

I have been using this on which is listed on DSL/Broadband Reports website, it is the last one on the page under world wide tests at the very bottom. I have used this one for over a year and its very accurate, we have changed the Rwin's to make it change to record the change in legacy and results and have checked it on 2 other comps on two other isp's and they all seem to give good and even results instead of one time getting one that is fast and then the next time getting one that is half speed a little while later. here is link : »www.speedtest.net/

Good luck W3BNR , and let me know how it goes please.
Thanks BeefNCow
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