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supergirl
join:2007-03-20
Pensacola, FL | They suck more than... ...an intern in the Clinton White House.  | |
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disgusted
@direcpc.com
| lousy speeds I have made several calls to hughes net technicians over the last year and finally I was told by a level 4 tech that I was getting the problem and it could take several months.
I just got off net mail and 1 was getting a download range of 5-7 kbs. I could puke. I am calling Blue Yonder tomorrow, although I live in a hollow and may not be able to connect with their southern satellite. | |
| csteger
join:2008-01-30
Maricopa, AZ
| If you don't like them, then leave. I have been with Direcway, now Hughes for a long time. My only other choice for Internet service is dial-up. So for me, Hughes is the only high speed option. For the short time when I Lived in the city (UGH), I had Qwest DSL, then Cox cable. Between the three, I much prefer Hughes.
Since being with Hughes (Direcway), I have had only one problem with service, and a call to customer service resolved the problem within 10 minutes.
Since moving to the HN7000S, I have NEVER had speeds lower than 775/125.. This includes prime-time usage. There is an old adage that says, "Some people are not happy unless they are complaining about something." In reading the forums here, there appears to be a lot of happy people.
Bottom line is, if you are unhappy with ANY service, don't use it anymore.
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yathink
@alltel.net
| Re: If you don't like them, then leave. You had COX Cable internet service and your telling me that
you prefer Hughes Sat Service ? COX is normally a 4 megabit service, and usually delivers more than that, Hughes used to be DirecWay and basically was owned by Hughes. Changed their name to Hughes to avoid the bad name Direcway got for absolutely THE WORST ISP / provider reputation in history, not to mention the unlawful billing practices and total rip-off service. FAP's suck buddy, you can't tell me that you would rather be on a Hughes system with FAPS and be limited to 1 megabit download and 136 upload...470 ms latency ? Paying more than a COX 4 megabit fast connection costs.. and be satisfied.. I understand your out of town and it is your only choice, but to prefer it ? Thats just retarded.
So, just how much stock did you buy in Hughes ? Well there is a sucker born every minute I guess... | |
| | csteger
join:2008-01-30
Maricopa, AZ
| Why is it that when someone says they are happy with the service from Hughes they are immediately branded as a sucker, and/or own shares in the company? What kind of nonsensical idiotic statement is that? It works for me, therefore I am happy with it. It is not any more complicated than that.
As for me being retarded for preferring satellite over cable and/or DSL. Let me see, Qwest took over 3 months to install DSL in Phoenix. And then, I had nothing but trouble with the service. Exceptionally poor customer service and response to my technical problems, etc.. Not to mention problems with the IP address due to spammers coming from Qwest's domain, thereby having the IP address blocked from countless domains.
As for cable, Cox cable was down for an average of 8 hours each month. Even when it was running, the best I could do was less than my worst day with Hughes. As for the reliability of Hughes, I only experience an average of 5 hours per year downtime due to storms. But that is normally associated with the power going out.
Personally, I do not play online games like WoW so I could care less about latency. What I have works for me. If it doesn't work for you, then go elsewhere. To do nothing but complain about your service and continue to use it is truly retarded. | |
| | | | wolverine113
join:2008-03-07
Lapeer, MI | Hughesnet blows man. Obviously you work for them or something. I would never recommend them to my worst enemy. | |
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Hughesanon
| Huhesnet Sucks That's easy to say to just not use a service you're not happy with. But if you are getting screwed out of a lot of money for early temination fees that's not possible for most people. Unfortunately we didn't know anything about the FAP till it was too late. They sure as H**L don't advertise that. And they changed their FAP mid contract without any warning whatsoever. They're crooks who are overselling and they make it almost impossible to get help when their equipment isn't working properly and even harder to get out of a contract after they've already screwed you out of hundreds of dollars. Screw HughesNet. I hope they go under and there's a class action law suit soon. | |
| jwko
join:2007-04-02
Cecil, AR
 ·CenturyLink
| My take on HughesNet and the Indians If you lose your purse or billfold, report your cards lost and when a replacement arrives fail to report the new number to Hughes. When Hughes calls tell em to come get their junk and hang up! If they don't then box it up and send it via UPS or FedEx, request the signature confirmation be returned back to you and then the next time they call tell em FO!
It's funny when you call them you can't understand a damn thing they say, when they call to dunn you they speak perfect english. Answer the phone speaking in some foreign sounding language and give em a dose of their own. | |
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