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Comments in response to »Review of Comcast by JRVS by JRVS See Profile

N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric

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Stuck with the Plan

Of course, you can extract yourself from the TWC legacy account. I've done it many times with a variety of different products and services and providers. Cancel your account ... wait a day or two ... then have your spouse call to sign up for a new account. If they give your spouse a hard time, just tell the Customer Rep that the former account holder (you) was a cousin who has moved away --- and the home address is now in the name of the "new" renter/owner (your spouse). It works every time.
permalink · 2008-07-22 21:14:33 · Reply to this
JRVS

join:2001-06-01
Houston, TX
·Comcast

Re: Stuck with the Plan

I run a computer consulting business on this Internet connection. A day or two without connectivity would be a HUGE problem for my clients and me.

But returning to my original point--a point so obvious that I'd have thought I'd not have to spell it out: A business has to have ENORMOUS arrogance and contempt for their customers to "grandfather" them into bad deals.
permalink · 2008-07-28 20:57:05 · Reply to this
Forums » comments on review of Comcast

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