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 sp8
join:2005-05-15 | How come there are no reviews for Net2phone/Voiceline? Are they new to the VOIP space?
I'm a former Sun Rocket refugee and would like to use my AC-211 gizmo/device with Netphone. Is this possible?
If one is on the monthly plan with Sun Rocket, how much will Net2phone charge?
Thanks | |
| | Graycode
join:2006-04-17
 ·net2phone
| Re: How come there are no reviews for Net2phone/Voiceline? Net2Phone is an old established company (1996). I don't know how long they've been selling the VoiceLine product. Many years ago they had products such as softphone. The VoiceLine product may have been established to take advantage of the ATA devices that weren't available too many years back.
There's almost no reviews yet because they weren't available on our forum's review list until last night (July25). Now their review(s) is at: »Company entry - net2phone Hopefully other members will add their reviews soon.
I don't know if (or when) you'll be able to use your AC-211, or anything other than the Innomedia device. They have some other devices listed with PDF config docs at: »web.net2phone.com/partnerships/p···lity.asp but those listed may not work for the current SR special. As mentioned in my review, for about $40 they'll send you a new Innomedia. | |
| 
vadsat
@rr.com
| Cancellation charges About the cancellation charges, it is only for who got the adapter from the Net2Phone. For the people who are using their own device, for example Innomedia adapter from SR, they waived the activation fee and also there is no cancellation/or deactivation fee. So basically for the people who has Innomedia adapter from SR has the best benefit. For most of us cancellation is not really a concern since we are going to have 12 months of free service anyway, so they should have simply declared no cancellation fee for every one. It should have given more positive PR for the company. | |
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Displeased
@comcast.net
| Very Dissatisfied Net2Phone Customer  I was reasonably satisfied with our Net2Phone experience for nearly two years, but then they had a technical glitch, and we lost access to our home telephone number for nearly a month. They told us they could not restore service immediately unless we changed phone numbers because they had mistakenly given our number to another customer. Finally, after service was restored, we still needed technical help. When their voice mail says to leave a message and that they will return your call within 24 hours, DO NOT BELIEVE THEM! I had no service from the technical department and pathetic, argumentative service from the billing department. Good service until you run into a problem, then look out! | |
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