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Comments in response to »Review of AT&T DSL Service by HenryNettles by HenryNettles See Profile
fyigmo

join:2007-07-22
Corona Del Mar, CA

Watch out for tech support nightmare

Just wait till you have to call technical support and experience the phone nightmare that is AT&T. Also, they have no phone-based method to inform customers of service disruption, so if you lose your internet connection and try to troubleshoot the problem you have no way of knowing if AT&T is the cause. Years of suggestions that and other fixes fell on deaf ears. Also, keep an eye on your contract expiration date, as AT&T will not inform you that your contract is up and that newer (and often cheaper) service is available. My advice: Be careful, and good luck!

NANA

@sbcglobal.net

AT&T DSL maintenace support

I personally am very satisfied with the maintenance support I get with my ATT DSL. I have a number that goes directly to maintenance with no,I repeat 'NO' menu !! A real live person is there to talk to you instead of 10 menu options!
Forums » comments on review of AT&T DSL Service


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