 
ANON1234ROGERS
@cgocable.net
| Tech Support What do you expect tech support to do, get a magic wand and boost your line, there is no throttling with any ISP providers it is a myth unless you live in the States. A tech support agent on the phone can only diagnose your signal and the connection to your mdm. If you have a crappy router or 3+ computers and are downloading torrents and music and run your speed test obviously you will get slow speeds, that's the same will all companies not just Cogeco. We at Rogers have the same problem, so again what do you expect a tech agent to do over the phone? | |
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Ignite
Premium,VIP
join:2004-03-18
UK
clubs: | Re: Tech Support At a guess I'd say he's expecting tech support to know when an area is overloaded and not waste their time, a tech's time, or the customer's time on an unnecessary tech visit? | |
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Adam20
Premium
join:2007-07-19
Sarnia, ON | Umm There is no throttling, So cogeco rogers and bell do not throttle? I beg to differ | |
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wino
@bell.ca | Typical lame excuses from a TECH guy. By the way you write is shows why customers get mad with the techs over the phone. You come across by people phoning you it bothers you.
Thank god we do not live where Rogers is available!!! | |
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| bjantzi
join:2007-12-08
Oakville, ON
 ·Cogeco Cable
|  BUT, BUT, BUT, what if you DON'T have a crappy router or 3+ computers and aren't downloading torrents and music and then you run your speed test (because your usual speed has died) AND YOU obviously get slow speeds... What if everything has been just fine AND then the speed just suddenly crawls to near STOP on a High speed internet service (a normally reliable one) like Cogeco? And it stays that way... A near-death experience for high speed internet... WHAT THEN? | |
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gngs0419
join:2007-08-29
St Catharines, ON
| DSL vs CABLE The battles continues with regard to DSL or Cable...you have to choose which of two evils that you want to go with. High Speed Internet will truly be slow and plagued with problems (over loading nodes...distance from Central Point) unless you get something like the states have...FiOS for example has fiber going too your house. Sure it is capped..but, you get that speed nevertheless...no sharing or anything like that. | |
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ixiom
join:2004-06-30
Hamilton, ON | bizarre ? Bell is under siege for its throttling and you advise switching to DSL which is Bell or rented from bell. Either way, Throttled. | |
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Adam20
Premium
join:2007-07-19
Sarnia, ON | Re: bizarre at the time the review was written I advised that, and I said dsl provider not bell, in some areas there are others that do not run on bells network. | |
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