  Dogfather Premium join:2007-12-26 Laguna Hills, CA | Same experience here Service works great but customer service/technical support a total mess. If the install goes right and billing set up correctly the sub will be happy. But if it goes wrong, God help ya. | |
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  pandabear87
@verizon.net | 1st day... a bad day! During installation, the tech said phone would be off for 10 mins! However, that turned into 2 hours!! Finally everything was installed...now the phone is off already!!! | |
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 ITALIAN926
join:2003-08-16 Stratford, CT
| sorry Come on man, cable companies never miss an appointment?? You must have had some good luck in your life. This is a case of Verizon taking on too many orders and not enough workers to handle the load. It is a shame this happened to ya .. but the TV is a hundred times better than cable. Hopefully youll try again. Set the appointment up with a supervisor and call the day before to confirm your appointment. | |
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