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Comments in response to »Review of Verizon FIOS by louist by louist See Profile

Dogfather
Premium
join:2007-12-26
Laguna Hills, CA

Same experience here

Service works great but customer service/technical support a total mess. If the install goes right and billing set up correctly the sub will be happy. But if it goes wrong, God help ya.

pandabear87

@verizon.net

1st day... a bad day!

During installation, the tech said phone would be off for 10 mins! However, that turned into 2 hours!! Finally everything was installed...now the phone is off already!!!
ITALIAN926

join:2003-08-16
Stratford, CT

sorry

Come on man, cable companies never miss an appointment?? You must have had some good luck in your life. This is a case of Verizon taking on too many orders and not enough workers to handle the load. It is a shame this happened to ya .. but the TV is a hundred times better than cable. Hopefully youll try again. Set the appointment up with a supervisor and call the day before to confirm your appointment.
Forums » comments on review of Verizon FIOS


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