DisgustedinNC
@mindspring.com
| Porting Problems - VoipyourLife No Help I am disgusted with both VOIPYOURLIFE and AT&T. I signed up for VYL in July. VYL has still not finished porting my old number from AT&T, only sends form responses, gives me inaccurate instructions, takes its time sending requests over to AT&T so they time out. VYL told me to disconnect "Ringmate" service, which I did, on the grounds that AT&T declined to transfer over my associated number. then AT&T tells me that it has NO PROBLEM transferring what it calls "RingMaster" (its tradename for "RingMate") numbers because it routinely ports them in. But now it can't because I disconnected the RingMaster as VYL told me AT&T was requiring. This was after several months of other excuses why AT&T would not port. So now, I'm paying VYL and AT&T for service, because VYL tells me not to disconnect AT&T until the porting is finished. AT&T points the finger at VYL and VYL points it at AT&T. At this point, it appears that neither really gives a damn about the consumer. So I am contacting the FCC, my legislative representatives and my state consumer protection department. I will most likely now have to drop landline service altogether and rely on wireless, but I will make them both pay counsel to defend a lawsuit in local court - even if they win, it will cost them a chunk of change. |
