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Comments in response to »Review of Bell Sympatico by DjEclipse by DjEclipse See Profile

Cybrspin

@bell.ca

bell non-unlimited capped crap

i to have recieved the same scam, they promised me unlimited on the new plan and have charged me 30$ extra 2 months in a row for additional bandwith. Now there charging me almsot 100$ month for CAPPED interenet, yes CAPPED, they capped it as of 3 days ago at 30kbs. I been getting top speed on my bell line for 7 yrs here, now all f a sudden im capped only on torrents at 30kbs and they refuse to admit its capped.

I to hope a bell rep is reading this, maybe they'll can think about people like me. I refer about 100-200 people I build pc's for to bell per yr.

THAT STOPS NOW.
DjEclipse

join:2007-11-20
Niagara Falls, ON
·TekSavvy Solutions..

Sympatco lies.

I was able to get them to admit they were throttling torrents.

One manager said to me that their high-speed is only advertised as "UP TO" 5Mbps and that 30Kbps was totally acceptable! I told him that it was slower then dial up speeds and had I known this was going to happen when I signed up I would have never signed. Bell changed my service therefore the contract is null and void and I should not have to pay the 100.00 cancellation fee. He said I did and that bell did not change anything. I can;t stand liars like that, admitting my line was called and then telling me they never changed anything.

Show them you are pissed and cancel your service like most of us here. Hey didn't care that I was a 13 year customer either.

Good luck.

pVs

@bell.ca

Re: Sympatco lies.

i totally agree with u guys , i use to have a 5mbp connection till about a few weeks ago when i upgraded my internet to there new ''Total Interent Service''ever since i upgraded ive been having downloading/uploading problems,i should now be getting a 7mbp connection ,instead its never stable ,it goes up to 7bmp and after a few sec it drops to about 30-50kbs and stays there.The only way for me to get my speed back up to 7mbp is to reconnect the modem and then when i do so i get my 7mbp for another 30sec or so and it goes back to 30kbs. ive takled to bell about 100times in the last week , they tell me that im too fair away from the C0 when my neubor has the same internet connection(total internet-7mbp) and he is getting his speed at full,and for some reason im the only one thats getting my speed capped. I finally spoke to a tech person who knows whats going on and she told me that they are capping everyones internet so everyone can get the connection they deserve. but i do not believe that 30kbs is what i deserve when im paying them 50$ monthly,and what really pisses me off is how they keep telling me that there high speed is UP TO 7 mbp , so if its 30kbs its fine for them...wtf? so maybe ill switch as well
DjEclipse

join:2007-11-20
Niagara Falls, ON

Re: Sympatco lies.

make the switch, don't give bell another penny of your hard earned money.

trcr

@bell.ca

Re: Sympatco lies.

ill see what ill do , hopefully bell will reconsider this horrible act..(lol)

harib

@bell.ca

Same thing happened to me !!!

I almost though I had written this my self. I had the same plan and they did the same thing to me. Started charging me $90 (47.99+ 30 over usage+ tax) per month instead of 34.95. They had began to charge me more and cxapped my service without informing me.

ISN'T THAT ILLEGAL ????????
DjEclipse

join:2007-11-20
Niagara Falls, ON
·TekSavvy Solutions..

Re: Same thing happened to me !!!

said by harib :

I almost though I had written this my self. I had the same plan and they did the same thing to me. Started charging me $90 (47.99+ 30 over usage+ tax) per month instead of 34.95. They had began to charge me more and cxapped my service without informing me.

ISN'T THAT ILLEGAL ????????
I would believe it is legal, but Bel, just lies, denys you were even on the 34.95 unlimited plan and pretty much says screw you... I would love to see someone with money take them to court over this or better yet a class action law suit.
Forums » comments on review of Bell Sympatico


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